Credit Risk Specialist

1 day ago


PoultonleFylde, Lancashire, United Kingdom Utility Collections Ltd Full time
Company Overview

About Utility Collections Ltd:

We operate in the fast-growing commercial energy debt recovery sector, partnering with energy suppliers and their clients. Our unique approach focuses on consultative collections, addressing the complex circumstances faced by business energy consumers.

Job Summary

An exciting opportunity has arisen for an Early Collections Debt Specialist to join our team, working closely with operational and commercial managers. Key responsibilities include managing client accounts, promoting timely collections, and reducing outstanding payments.

Key Responsibilities
  1. Manage allocated portfolios of indebted client accounts to ensure timely collection.
  2. Create a positive impact on historical debt and reduce outstanding payments.
  3. Monitor customer payment schedules and maintain effective relationships with clients and account holders.
  4. Update and maintain the CRM system with cash allocation, payment processing, and explanatory annotation.
Requirements
  • Exceptional communication skills, strong telephone manner, and experience within the gas and electricity industry or related sectors.
  • Organizational skills, ability to follow processes, and deliver high-quality services under pressure.
  • Proficient in Microsoft Office and able to adapt to custom-built CRM systems.
  • Prior experience in debt resolution and collections (preferable) but not essential.
Salary and Benefits

The salary for this position is estimated at £27,500 - £29,000 per annum, depending on experience, reflecting the competitive compensation package offered by Utility Collections Ltd. If you are looking for a rewarding career where you can grow professionally, we invite you to apply.


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