Senior Accounts Recovery Specialist
18 hours ago
About Utility Collections Ltd
">Our team is passionate about collections, focusing on early resolution to drive positive outcomes for customers. As a Senior Accounts Recovery Specialist at Utility Collections Ltd, you will play a vital role in achieving this goal.
">Your Role:
">- Estimated Salary: £27,000 - £28,500 per annum">
- Location: Poulton le Fylde, FY6 8JX">
- Office-based position">
What We Offer:
">As a seasoned professional in the collections industry, you are well-equipped to navigate the complexities of debt recovery. Our approach is built around empathy and effective communication, ensuring that our customers receive the support they need.
">We strive to create a work environment that fosters collaboration and growth, with opportunities to develop your skills and advance your career.
">In this role, you will be responsible for managing a portfolio of accounts, applying your expertise to resolve debts through early collections and specialist negotiation techniques.
">Key Responsibilities:
">- Manage a portfolio of accounts, prioritizing those most likely to benefit from early intervention">
- Develop and implement tailored strategies to resolve debts, using a combination of persuasion and advocacy">
- Maintain accurate records and provide regular updates on account progress">
Requirements:
">To succeed in this role, you will require:
">- Significant experience in debt collections or a related field">
- A proven track record of successful account resolution and negotiation">
- Strong analytical and problem-solving skills, with the ability to think creatively">
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike">
Benefits:
">We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement.
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