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Customer Service Representative

2 months ago

Stockport, Stockport, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Administrator. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and achieving agreed targets.

Key Responsibilities
  • Deliver exceptional customer service and achieve agreed targets
  • Build rapport with customers over the phone
  • Provide training and support to customers to help them achieve their full potential
  • Work collaboratively with the customer service team to resolve customer queries and issues
  • Contribute to the development and implementation of customer service strategies and initiatives
Requirements
  • Passion for great customer service
  • Good level of computer literacy
  • Previous experience in customer service or sales would be beneficial, but not essential
  • Ability to work in a fast-paced environment and meet deadlines
  • Excellent communication and interpersonal skills
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • Recognition and reward for outstanding performance
  • A comprehensive training program to help you achieve your full potential