Customer Relations Specialist
1 month ago
### Job Title: Customer Relations Advisor
### Job Summary
At Bytes Software Services, we're seeking a highly skilled Customer Relations Advisor to join our team. As a key member of our service desk, you will be responsible for delivering exceptional customer service and technical support to our clients.
### Key Responsibilities
* Manage and prioritize your own workload, ensuring timely and effective resolution of customer queries
* Meet and exceed target Service Level Agreements (SLAs) for first response, resolution, and update cadence
* Collaborate with external partners and internal teams to ensure seamless communication and service delivery
* Process and resolve customer requests, including DoA and Warranty requests, general service queries, and software requests
### Qualifications and Experience
* Minimum 5 GCSEs, including Maths and English (Grade 9-4/A-C)
* Proficient in Excel and familiar with service desk toolsets
* Excellent communication and interpersonal skills, with the ability to engage with customers at all levels
### What We Offer
* A dynamic and supportive work environment
* Opportunities for professional growth and development
* A competitive salary and benefits package
### How to Apply
If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full timeAt Bytes Software Services, we're seeking a skilled Customer Relations Specialist to join our team. As a key member of our service desk, you'll play a vital role in delivering exceptional customer service and technical support.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively engage with...
-
Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full timeAt Bytes Software Services, we're seeking a skilled Customer Relations Specialist to join our team. As a key member of our service desk, you'll play a vital role in delivering exceptional customer service and support.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively engage with customers at...
-
Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full timeAt Bytes Software Services, we're seeking a skilled Customer Relations Specialist to join our team. As a key member of our service desk, you'll play a vital role in delivering exceptional customer service and support.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively engage with customers at...
-
Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full timeAt Bytes Software Services, we're seeking a skilled Customer Relations Specialist to join our team. As a key member of our service desk, you'll play a vital role in delivering exceptional customer service and technical support.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively engage with...
-
Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full timeAt Bytes Software Services, we're seeking a skilled Customer Relations Specialist to join our team. As a key member of our service desk, you'll play a vital role in delivering exceptional customer service and support.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively engage with customers at...
-
Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full timeAt Bytes Software Services, we're seeking a skilled Customer Relations Specialist to join our team. As a key member of our service desk, you'll play a vital role in delivering exceptional customer service and support.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively engage with customers at...
-
Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full timeAt Bytes Software Services, we're seeking a skilled Customer Relations Specialist to join our team. As a key member of our service desk, you'll play a vital role in delivering exceptional customer service and support.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively engage with customers at...
-
Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full timeAt Bytes Software Services, we're seeking a skilled Customer Relations Specialist to join our team. As a key member of our service desk, you'll play a vital role in delivering exceptional customer service and support.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively engage with customers at...
-
Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full time### Job Title: Customer Relations Advisor ### Job Summary At Bytes Software Services, we're seeking a highly skilled Customer Relations Advisor to join our team. As a key member of our service desk, you will be responsible for delivering exceptional customer service through continuous improvement, ensuring customer confidence, and providing technical...
-
Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full time### Job Title: Customer Relations Advisor ### Job Summary At Bytes Software Services, we're seeking a highly skilled Customer Relations Advisor to join our team. As a key member of our service desk, you will be responsible for delivering exceptional customer service through continuous improvement, ensuring customer confidence, and providing technical...
-
Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full time### Job Title: Customer Relations Advisor ### Job Summary At Bytes Software Services, we're seeking a highly skilled Customer Relations Advisor to join our team. As a key member of our service desk, you will be responsible for delivering exceptional customer service through continuous improvement, ensuring customer confidence, and providing technical...
-
Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full time### Job Title: Customer Relations Advisor ### Job Summary At Bytes Software Services, we're seeking a highly skilled Customer Relations Advisor to join our team. As a key member of our service desk, you will be responsible for delivering exceptional customer service through continuous improvement, ensuring customer confidence, and providing technical...
-
Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full time### Job Summary At Bytes Software Services, we're seeking a highly skilled Customer Relations Advisor to join our team. As a key member of our service desk, you'll play a vital role in delivering exceptional customer service and technical support to our clients. ### Key Responsibilities * Manage and prioritize your own workload, ensuring timely and...
-
Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full time### Job Summary At Bytes Software Services, we're seeking a highly skilled Customer Relations Advisor to join our team. As a key member of our service desk, you'll play a vital role in delivering exceptional customer service and technical support to our clients. ### Key Responsibilities * Manage and prioritize your own workload, ensuring timely and...
-
Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full time### Job Summary At Bytes Software Services, we're seeking a highly skilled Customer Relations Advisor to join our team. As a key member of our service desk, you'll play a vital role in delivering exceptional customer service and technical support to our clients. ### Key Responsibilities * Manage and prioritize your own workload, ensuring timely and...
-
Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full time### Job Summary At Bytes Software Services, we're seeking a highly skilled Customer Relations Advisor to join our team. As a key member of our service desk, you'll play a vital role in delivering exceptional customer service and technical support to our clients. ### Key Responsibilities * Manage and prioritize your own workload, ensuring timely and...
-
Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full timeAt Bytes Software Services, we're committed to delivering exceptional IT solutions and services to our clients. As a Customer Relations Advisor, you'll play a vital role in ensuring our customers receive the highest level of service.The purpose of this role is to provide continuous improvement in customer service, giving our customers confidence in our...
-
Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full timeAt Bytes Software Services, we're committed to delivering exceptional IT solutions and services to our clients. As a Customer Relations Advisor, you'll play a vital role in ensuring our customers receive the highest level of service.The purpose of this role is to provide continuous improvement in customer service, giving our customers confidence in our...
-
Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full timeAt Bytes Software Services, we're committed to delivering exceptional IT solutions and services to our clients. As a key member of our team, you'll play a vital role in ensuring our customers receive the highest level of service.The DaaS Service Desk Agent is responsible for providing top-notch customer support through continuous improvement. This involves...
-
Customer Relations Specialist
1 month ago
Leatherhead, Surrey, United Kingdom Bytes Software Services Full timeAt Bytes Software Services, we're committed to delivering exceptional IT solutions and services to our clients. As a key member of our team, you'll play a vital role in ensuring our customers receive the highest level of service.The DaaS Service Desk Agent is responsible for providing top-notch customer support through continuous improvement. This involves...