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Customer Relations Specialist
2 months ago
### Job Summary
At Bytes Software Services, we're seeking a highly skilled Customer Relations Advisor to join our team. As a key member of our service desk, you'll play a vital role in delivering exceptional customer service and technical support to our clients.
### Key Responsibilities
* Manage and prioritize your own workload, ensuring timely and effective resolution of customer queries
* Collaborate with internal teams to ensure seamless communication and issue resolution
* Process and manage customer requests, including DoA and Warranty requests, software requests, and more
* Develop and maintain strong relationships with customers, providing proactive support and solutions
### Qualifications and Experience
* 5 GCSEs, including Maths and English (Grade 9-4/A-C)
* Proficient in Excel and familiar with service desk toolsets
* Excellent communication and interpersonal skills, with the ability to engage with customers at all levels
### What We Offer
* A dynamic and supportive work environment
* Opportunities for growth and professional development
* A competitive salary and benefits package
### How to Apply
If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you. Please submit your application, including your resume and a cover letter outlining your relevant experience and skills.
