Desk Support Lead

3 weeks ago


Andover, Hampshire, United Kingdom Eutopia Solutions Full time

Eutopia Solutions is expanding its IT department and invites applications from qualified individuals for the position of Desk Support Lead. This challenging role comes with a competitive salary of approximately £37,000 per annum.

You will be responsible for overseeing the daily activities of our service desk team, ensuring that service requests and incidents are handled efficiently and effectively within the ITIL framework.

To succeed in this role, you will need extensive experience working in service desk environments, preferably in a senior analyst or team lead capacity. Effective communication and teamwork skills are also crucial.

A competitive benefits package, including a generous holiday allowance, health cash plan, and life assurance, is available to the successful applicant.



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