Technical Support Leadership Role

4 days ago


Andover, Hampshire, United Kingdom Eutopia Solutions Limited Full time
Lead a Team of Service Desk Analysts

Eutopia Solutions Limited is looking for a skilled Technical Support Leader to lead a team of Service Desk Analysts. The successful candidate will have a proven track record of leadership and a passion for process improvement.

You will be responsible for leading a team of Service Desk Analysts, developing and implementing process improvements, and maintaining accurate records and reports. You will also be responsible for identifying trends and areas for improvement and providing guidance and support to ensure excellent service delivery.

The ideal candidate will have proven experience in a Service Desk Team Lead or Senior Service Desk Analyst role and excellent leadership and communication skills. A strong analytical mind and problem-solving skills are also essential for this position.

Salary: £36,000 per annum.



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