Business Intelligence Lead

2 weeks ago


Stockport, Stockport, United Kingdom Harnham Full time
What You'll Do

In this critical role, you will work closely with our business teams to understand customer needs and preferences.

You will use your expertise in market research and data analysis to develop insights that drive business growth and improve customer satisfaction.

This role offers the opportunity to make a significant impact on our business and contribute to our mission of providing private health and life insurance solutions to our members.

Main Responsibilities:

  • Develop and implement customer journey mapping initiatives
  • Analyse customer feedback to identify trends and areas for improvement
  • Collaborate with business teams to inform product development and service improvements
  • Monitor and report on key performance indicators (KPIs)


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