Business Intelligence Lead
3 weeks ago
**Role Overview:**
We are seeking a skilled Business Intelligence Lead to join our team at Harnham. The successful candidate will have experience in developing and implementing business intelligence strategies, as well as leading cross-functional teams to gather and analyse data.
The Company:
Harnham partners with businesses to provide private health and life insurance to employees, offering a unique opportunity to work with a UK-based company that provides innovative solutions to its members.
The Responsibilities:
- Develop and implement business intelligence strategies to inform business decisions
- Lead cross-functional teams to gather and analyse data
- Deliver actionable insights to stakeholders to drive business growth
- Optimise customer journeys to enhance advocacy, loyalty, and customer experience
- Analyse Voice of Customer (VOC) and speech analysis data
Requirements:
- Proven experience in leading teams and mentoring staff
- Extensive experience in insight and analytics is required
- Matillion is desirable, but not necessary
- VOC and NPS experience is also beneficial
About the Salary:
The salary for this role is up to £70,000 per annum, depending on experience.
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