Business Intelligence Lead

3 weeks ago


Stockport, Stockport, United Kingdom Harnham Full time

**Role Overview:**

We are seeking a skilled Business Intelligence Lead to join our team at Harnham. The successful candidate will have experience in developing and implementing business intelligence strategies, as well as leading cross-functional teams to gather and analyse data.

The Company:

Harnham partners with businesses to provide private health and life insurance to employees, offering a unique opportunity to work with a UK-based company that provides innovative solutions to its members.

The Responsibilities:

  • Develop and implement business intelligence strategies to inform business decisions
  • Lead cross-functional teams to gather and analyse data
  • Deliver actionable insights to stakeholders to drive business growth
  • Optimise customer journeys to enhance advocacy, loyalty, and customer experience
  • Analyse Voice of Customer (VOC) and speech analysis data

Requirements:

  • Proven experience in leading teams and mentoring staff
  • Extensive experience in insight and analytics is required
  • Matillion is desirable, but not necessary
  • VOC and NPS experience is also beneficial

About the Salary:

The salary for this role is up to £70,000 per annum, depending on experience.



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