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Business Development Telemarketing Specialist

1 month ago


Hemel Hempstead, Hertfordshire, United Kingdom ARL Recruitment Ltd Full time

About the Role:

A Telemarketing and Sales Executive is required to join our client, a vibrant marketing agency in Hemel Hempstead. The successful candidate will work 4.5 days a week, engaging in telemarketing/telesales activities with a focus on ensuring timely and professional approaches.

Key Responsibilities:

  • Collaborate with clients to gather campaign briefs and contribute to the creation of briefing documents highlighting key selling points for telemarketers.
  • Engage in strategic conversations with director-level personnel to support marketing campaigns and schedule sales appointments for client sales teams.
  • Follow up on event invitations and confirm attendance for maximum participation, conduct surveys/questionnaires over the phone, and assist in data cleaning and entry for list building before marketing campaigns.
  • Thoroughly record all calls and results with keen attention to detail and provide daily and weekly progress reports to ensure campaign objectives are met.
  • Share results with clients as needed and undertake ad hoc tasks as required.

Requirements:

  • Demonstrated understanding of business and IT issues, excellent telephone etiquette, resilience, and persistence.
  • Fluent English verbal and written skills, effective communication at all business levels, and knowledge of sales processes and methodologies is advantageous.
  • PC literacy, proficiency in Microsoft Word and Excel, experience with web search engines, and familiarity with various databases and CRM systems, especially Salesforce, is a plus.

Experience:

  • Previous telemarketing/telesales experience, strong attention to detail, results-oriented, and customer-focused.
  • Quality awareness and professionalism, possession of a driving license, and specific market experience is an advantage.

Personal Profile:

  • Assertive, confident, positive, flexible, and a team player with a 'roll your sleeves up' approach and good communication skills.

Job Types: Full-time, Permanent

Salary: £26,000.00 per year

Benefits:

  • Company pension and free parking.

Schedule:

  • Day shift, Monday to Friday, no weekends.

Ability to commute/relocate:

  • Hemel Hempstead: reliably commute or plan to relocate before starting work.

Work Location: In person