Information Officer Specialist

3 days ago


Walsall, Walsall, United Kingdom Opus People Solutions Full time

About the Role

We are seeking a highly motivated and organized Information Officer to provide exceptional customer service with members of the public at Bloxwich Library. This role is crucial in supporting the promotion of books and events held at the library.

Key Responsibilities

  • Front-of-House Support: Provide friendly greeting, handle queries via phone and email, take and relay messages accurately and promptly.
  • Event Support: Prepare event rooms, manage delegate registration, communicate effectively before, during, and after events.
  • Administrative Tasks: Maintain filing systems, manage data, provide routine management information, handle post, and maintain office supplies.
  • Operational Support: Support administrative tasks, identify improvements to enhance service delivery, open and close the office.

Requirements

  • IT Proficiency: Good understanding of Microsoft Teams and Applications.
  • Administrative Experience: Proven experience with excellent communication skills.
  • Liaising Skills: Ability to effectively liaise with diverse members of the public.
  • Independence: Ability to work independently after initial training and support.

Salary

£13.05 per hour (pro-rata for part-time).

Contact

Please apply through Opus People Solutions website.


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