Security Officer

1 week ago

Walsall, Walsall, United Kingdom ABM UK Full time
Job Title: Security Officer

We are seeking a highly skilled and professional Security Officer to join our team at ABM UK. As a Security Officer, you will be the public face of our Security Team, responsible for delivering exceptional customer service and ensuring the safety and security of our clients and visitors.

Key Responsibilities:

  • Provide first-class customer service to all visitors and tenants within the shopping centre.
  • Carry out regular patrols of the shopping centre, being proactive and vigilant in identifying potential security risks.
  • Continuously look for opportunities to assist visitors and provide support where needed.
  • Safeguard the site by ensuring a safe and non-threatening environment for all visitors and tenants.
  • Manage incidents in accordance with site policies and procedures.
  • Liaise with the site control room to respond to incidents and ensure colleagues are briefed and supported.
  • Report any unsecure areas to the control room and take action to resolve.
  • Record and log non-conformances and emergencies with the control room operatives.
  • Deal efficiently and effectively with emergencies, keeping the Centre team informed.
  • Monitor and report suspicious individuals, logging incidents in line with site and company policies.
  • Maintain vigilance and manage unauthorized access by banned individuals.
  • Adhere to radio procedures and ensure all events and incidents are recorded in the Security Officer notebook.
  • Undertake other reasonable duties as required to meet business needs.

Requirements:

  • Be professional, pleasant, friendly, courteous, and helpful at all times.
  • Take ownership of situations to ensure tasks are completed or escalated when necessary.
  • Stay motivated, aim high, and achieve.
  • Respect all staff and visitors within the shopping centre.

Benefits:

  • 24/7 GP service for you and your immediate family.
  • Mental Health support and Life Event Counseling.
  • Get Fit Programme.
  • Financial and legal support.
  • Cycle to work scheme.
  • Access to Lifeworks, our innovative employee app.

We are committed to employment practices that promote diversity and inclusion in employment, regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

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