Flooring Showroom Manager

4 weeks ago

London, Greater London, United Kingdom Shaw Industries Group, Inc. Full time
Job Title: Shaw Contract Showroom Manager

As a Shaw Contract Showroom Manager, you will be responsible for creating a welcoming and engaging showroom environment that showcases our high-quality products and provides an exceptional customer experience.

Key Responsibilities:
  • Establish and maintain a showroom environment that reflects the Shaw brand values and provides a positive customer experience.
  • Maintain a facility that reinforces dealer education, facilitates stronger brand alignment, and drives sales wins.
  • Welcome all showroom guests and create a positive and brand-consistent customer experience.
  • Represent the company in a manner that ensures a customer experience consistent with the Shaw brand values.
  • Ensure that all displays and the facility are of the highest standard.
  • Execute special events to ensure brand experience is consistent.
  • Maintain the showroom calendar and effectively facilitate schedules in the showroom.
  • Notify the sales team of major events, installs, etc.
  • Seek new ideas to make the space more functional for the needs of the sales region.
  • Maintain the overall appearance of the showroom, including management of cleaning service, flower/plant service, and building services.
  • Interact with leasing company and other vendors to facilitate necessary showroom duties.
  • Provide the sales team with weekly reports on showroom activity and send monthly reports to Marketing.
  • Schedule caterers, set up, and clean up per sales team requests and individual customer needs.
  • Aid in facility set up and clean up for training activities.
  • Assist with sales meetings, trainings, division meetings, product launch events, and other showroom meetings as requested by RVP and/or Marketing.
  • Maintain an adequate supply of literature and finish samples in the facility.
  • Keep all sales tools and materials current, complete, and available for immediate use.
  • Maintain and order all office supplies, equipment supplies, and café supplies.
  • Effectively manage facility invoices.
  • Drive showroom cost efficiencies.
  • Develop a relationship with the sales team as an integral team member.
  • Be knowledgeable of distribution and sales coverage in the market.
  • Provide product and service information to dealers, the A&D community, and end users in person and by phone.
  • Arrange packing and shipment of samples.

Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces, and outdoor environments. Leveraging strengths in design, innovation, and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo, and more.

Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $6 billion in annual sales and 18,000 associates worldwide.

Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

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