Contract Showroom Manager

1 month ago


London, Greater London, United Kingdom Shaw Full time

Job Title

Contract Showroom Manager

Position Overview

As a Contract Showroom Manager, you will be responsible for creating a welcoming and engaging showroom environment that showcases our high-quality products to customers. You will work closely with our sales team to ensure a seamless customer experience and drive sales wins.

Responsibilities:

  • Develop and implement strategies to enhance the showroom experience and drive sales growth.
  • Collaborate with the sales team to ensure a consistent and high-quality customer experience.
  • Manage the showroom's visual appeal, including displays and product arrangements.
  • Assist with special events and product launches to ensure a successful and engaging experience for customers.
  • Provide exceptional customer service and support to customers, including answering questions and providing product information.
  • Manage the showroom's inventory and ensure that products are properly stocked and displayed.
  • Develop and maintain relationships with vendors and suppliers to ensure timely and efficient delivery of products.
  • Assist with administrative tasks, such as managing the showroom's calendar and coordinating with the sales team.
  • Stay up-to-date on industry trends and product knowledge to provide expert advice to customers.

Qualifications:

  • Experience in customer service and sales, preferably in a showroom or retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Knowledge of flooring and interior design products and trends.

Preferred Qualifications:

  • Experience in showroom management or sales.
  • Knowledge of industry language and manufacturer/dealer structure.
  • College degree in a related field.

Competencies:

  • Deliver Compelling Communication
  • Demonstrate Good Judgment
  • Build Customer Satisfaction
  • Build Trusting Relationships

About Shaw

Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces, and outdoor environments. We take a people-centered, customer-focused, and growth-minded approach to meet diverse market needs.

Work Shift

7.5 hour day shift

Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.



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