Showroom Manager

4 weeks ago

London, Greater London, United Kingdom Shaw Full time

Job Title

Shaw Contract Showroom Manager - UK

Position Overview

As a Shaw Contract Showroom Manager, you will be responsible for creating a welcoming showroom environment that showcases our high-quality products and provides an exceptional customer experience. You will maintain a facility that reinforces dealer education, facilitates stronger brand alignment, and drives sales wins.

Responsibilities:

  • Welcome all showroom guests and create a positive and brand-consistent customer experience.
  • Represent the company in a manner that ensures a customer experience consistent with the Shaw brand values.
  • Ensure that all displays and the facility are of the highest standard, including stock displays, visual appeal, and optimized space for customer experience and visual appeal.
  • Collaborate with marketing to design special events and execute them to ensure brand experience consistency.
  • Provide assistance with customer visits, present products to scheduled visitors when the sales team is unavailable, and maintain the showroom calendar.
  • Seek new ideas to make the space more functional for the needs of the sales region.
  • Assist in new product launches and maintain the overall appearance of the showroom, including management of cleaning services, flower/plant services, and building services.
  • Interact with leasing companies and other vendors to facilitate necessary showroom duties.
  • Provide the sales team with weekly reports on showroom activity and send monthly reports to Marketing.
  • Schedule caterers, set up, and clean up per sales team requests and individual customer needs.
  • Aid in facility setup and cleanup for training activities.
  • Assist with sales meetings, trainings, division meetings, product launch events, and other showroom meetings as requested by the RVP and/or Marketing.
  • Present products to walk-in visitors and provide requested literature and information.
  • Maintain an adequate supply of literature and finish samples in the facility and keep all sales tools and materials current, complete, and available for immediate use.
  • Maintain and order all office supplies, equipment supplies, and café supplies.
  • Effectively manage facility invoices and drive showroom cost efficiencies.
  • Develop relationships and maintain contact with vendors.
  • Handle incoming and outgoing correspondence and packages.
  • Develop a relationship with the sales team as an integral team member.
  • Be knowledgeable of distribution and sales coverage in the market.
  • Provide product and service information to dealers, the A&D community, and end-users in person and by phone.
  • Arrange packing and shipment of samples.

Qualifications:

  • Experience in providing an exceptional in-person customer service experience for a premium brand or relevant showroom experience.
  • Organization skills, accuracy, and great attention to detail.

Preferred Qualifications:

  • Project management, showroom management, facilities management, front desk hospitality, or interior design experience.
  • Understanding of industry language, manufacturer/dealer structure, the role of A&D in the selling process.
  • College degree.
  • Previous showroom sales experience preferred.

Competencies:

  • Deliver Compelling Communication.
  • Demonstrate Good Judgment.
  • Build Customer Satisfaction.
  • Build Trusting Relationships.

Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces, and outdoor environments. Leveraging strengths in design, innovation, and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo, and more.

Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $6 billion in annual sales and 18,000 associates worldwide.

Work Shift

7.5 hour day shift

Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

  • Showroom Manager

    4 weeks ago

    London, Greater London, United Kingdom Shaw Full time

    Job TitleShaw Contract Showroom Manager - UKPosition OverviewAs a key member of our team, you will be responsible for creating a welcoming showroom environment that showcases our high-quality products and provides an exceptional customer experience. You will work closely with our sales team to establish a positive and brand-consistent customer experience,...

  • Showroom Manager

    4 weeks ago

    London, Greater London, United Kingdom Depol komunikacije Full time

    Are you a motivated and engaging individual looking for a new challenge? We're seeking a highly skilled Showroom Manager to lead the day-to-day operations of our Clerkenwell Design Centre in London.This is a fantastic opportunity to join a global business with a turnover of €4.5 billion and ambitious plans to double its UK operation's turnover in the near...

  • Showroom Manager

    4 weeks ago

    London, Greater London, United Kingdom Shaw Full time

    Job TitleShaw Contract Showroom Manager - UKPosition OverviewAs a Shaw Contract Showroom Manager, you will be responsible for creating a welcoming showroom environment that showcases our high-quality products and provides an exceptional customer experience. You will work closely with the sales team to drive sales wins and maintain a facility that reinforces...

  • Showroom Manager

    3 weeks ago

    London, Greater London, United Kingdom Shaw Full time

    Job TitleShaw Contract Showroom Manager - UKPosition OverviewAs a Shaw Contract Showroom Manager, you will be responsible for creating a welcoming showroom environment that showcases our high-quality products and provides an exceptional customer experience. You will maintain a facility that reinforces dealer education, facilitates stronger brand alignment,...

  • SHOWROOM EXPERIENCE MANAGER

    1 week ago

    London, Greater London, United Kingdom Shaw Full time

    {"Responsibilities": "Key Responsibilities:Establish a welcoming and exceptional showroom experience for customers.Welcome and engage with all showroom guests to create a positive and brand-consistent customer experience.Represent the company in a manner that ensures a customer experience consistent with the Shaw brand values.Maintain a facility that...

  • Assistant Showroom Manager

    3 weeks ago

    London, Greater London, United Kingdom King Living Full time

    We are seeking an experienced Assistant Showroom Manager to lead our team at our Tottenham Court Rd Showroom. As a key member of our team, you will be responsible for maintaining and supporting the daily operation of the showroom, ensuring it meets King Living standards. This includes managing the team, maintaining stock levels, and providing outstanding...

  • Assistant Showroom Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom Simon Acres Group Full time

    We are seeking a dedicated and results-driven Assistant Showroom Manager to support showroom operations and drive profitability for a luxury Interiors company based in Oxfordshire. The ideal candidate will be entrusted with the responsibility of supporting the Showroom Manager in overseeing the showroom's day-to-day operations, while strategically focusing...

  • Luxury Interiors Showroom Manager

    4 weeks ago

    London, Greater London, United Kingdom Simon Acres Group Full time

    Job Title: Luxury Interiors Showroom ManagerSimon Acres Recruitment is proud to represent a luxury Interiors company based in London who are seeking a Showroom Manager.Our client's brand is renowned for its exquisite quality, timeless aesthetics, and exceptional customer service. We are looking for a dedicated and results-driven Showroom Manager to lead the...

  • Showroom Manager

    2 weeks ago

    London, Greater London, United Kingdom Shaw Full time

    Job Title: Showroom ManagerShaw Contract Showroom Manager plays a vital role in creating a welcoming and engaging showroom environment that showcases our premium flooring products. As a key member of our team, you will be responsible for maintaining a high-quality facility that reinforces dealer education, drives sales wins, and provides a superior customer...

  • General Showroom Manager in Waiting

    4 weeks ago

    London, Greater London, United Kingdom Wren Kitchens Full time

    About the RoleWe are seeking a highly motivated and experienced General Showroom Manager in Waiting to join our team at Wren Kitchens. This exciting opportunity offers the chance to develop your skills and knowledge in managing a dynamic showroom, with the potential to take on a leadership role in the future.As a General Showroom Manager in Waiting, you will...

  • Showroom Manager

    2 weeks ago

    London, Greater London, United Kingdom Shaw Full time

    About the Role:We are looking for a skilled Showroom Manager to join our Shaw Contract team. As a Showroom Manager, you will be responsible for creating a welcoming and high-quality showroom environment that showcases our products to customers.Responsibilities:Welcome and engage with all showroom guests, providing a positive and brand-consistent customer...

  • General Showroom Manager in Waiting

    3 weeks ago

    London, Greater London, United Kingdom Wren Kitchens Full time

    About the RoleWe are seeking a highly skilled General Showroom Manager in Waiting to join our dynamic team at Wren Kitchens. This exciting opportunity offers the chance to develop your skills and knowledge in managing a showroom, with the potential to take on a leadership role in the future.As a General Showroom Manager in Waiting, you will be responsible...

  • General Showroom Manager in Progress

    3 weeks ago

    London, Greater London, United Kingdom Wren Kitchens Full time

    About The Role About the role: We are seeking a highly skilled General Showroom Manager in waiting to become a key member of our team at Wren Kitchens, the leading UK Kitchen Retailer. This exciting opportunity will enable you to develop a deep understanding of our business and the successful Wren Way, as well as gain expertise in co-managing one of our...

  • General Showroom Manager in Waiting

    4 weeks ago

    London, Greater London, United Kingdom Wren Kitchens Full time

    About the RoleWe are seeking a General Showroom Manager in Waiting to join our team at Wren Kitchens, a leading UK Kitchen Retailer. This role offers the opportunity to gain a deep understanding of our business and the successful Wren Way, as well as to develop skills in co-managing a dynamic showroom. With full training and the right opportunity, you will...

  • Showroom Consultant

    4 weeks ago

    London, Greater London, United Kingdom Hamilton Litestat Full time

    Job Title: Showroom ConsultantJob Summary:We are seeking a highly motivated and customer-focused professional to manage the daily operations of our London showroom at the renowned Design Centre Chelsea Harbour.Key Responsibilities:Ensure the smooth day-to-day running of our Chelsea Harbour Showroom.Grow and maintain relationships with potential new clients,...

  • Senior Showroom Development Manager

    4 weeks ago

    London, Greater London, United Kingdom Wren Kitchens Full time

    About the RoleWe are seeking a highly skilled General Showroom Manager in waiting to join our dynamic team at Wren Kitchens. This exciting opportunity offers the chance to develop your skills and knowledge in managing a showroom, with the potential to take on a leadership role in the future.As a General Showroom Manager in waiting, you will be responsible...

  • Assistant Showroom Manager

    3 weeks ago

    London, Greater London, United Kingdom CV-Library Full time

    Assistant Showroom Manager - Luxury InteriorsLocation: MiddlesexJob Type: Full-time, PermanentSalary: £25,000 - £30,000 PA DOE & BonusHours: Full time - including Saturdays on a rota basisWe are seeking a highly motivated Assistant Showroom Manager to join our dynamic team in Middlesex. As a key member of our luxury interiors team, you will play a vital...

  • Showroom Leadership Professional

    1 week ago

    London, Greater London, United Kingdom Frasers Group Full time

    Showroom Manager Job OverviewThis is a leadership role that oversees the daily operations of a showroom, focusing on delivering exceptional customer service and meeting sales goals.Team Leadership: Lead a team of sales associates, motivating and managing them to achieve sales targets and provide excellent customer service.Customer Experience: Ensure every...

  • Shaw Contract Showroom Manager

    4 weeks ago

    London, Greater London, United Kingdom Shaw Industries Group, Inc. Full time

    As a Shaw Contract Showroom Manager, you will be responsible for creating a welcoming and high-quality showroom environment that showcases our products to customers. You will maintain a facility that reinforces dealer education, facilitates stronger brand alignment, and drives sales wins. Your role will involve welcoming all showroom guests, creating a...

  • Showroom Manager

    3 weeks ago

    London, Greater London, United Kingdom Frasers Group Full time

    Job Title: Showroom ManagerJob Summary:We are seeking a highly skilled Showroom Manager to lead our team and drive sales in our furniture and home decor showroom. As a key member of our retail operations team, you will be responsible for managing a team of sales associates, ensuring exceptional customer service, and meeting sales goals.Key...