Utility Support Specialist
4 days ago
Drive growth and innovation with Everflow Limited, a pioneer in the utility sector. As a Utility Support Specialist, you will play a key role in shaping our customer-centric approach, fostering strong relationships with SMEs, and contributing to our mission of making utilities simple and creating jobs people love.
Responsibilities include:
- Providing expert customer support through phone, email, and chat, resolving complex issues with unique solutions.
- Collaborating with internal teams to develop and implement process improvements, enhancing overall customer satisfaction.
- Maintaining accurate records of customer interactions, using data to inform decisions and drive business growth.
- Participating in projects that expand beyond direct team responsibilities, demonstrating adaptability and a willingness to learn.
Award-winning benefits:
- Estimated annual salary: £45,000 - £60,000, based on performance and location.
- Flexible working hours and remote work options.
- An extra day of annual leave for special occasions.
- Free breakfast, onsite gym, and recreational games.
Everflow's culture:
We value our employees and strive to create a supportive environment that encourages collaboration, creativity, and continuous learning. Join our dynamic team and contribute to shaping the future of the utility industry.
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