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Care Coordinator

1 month ago

Leeds, Leeds, United Kingdom NFP People LTD Full time

Care Coordinator Role Overview

We are seeking a highly skilled and motivated Care Coordinator to join our team at NFP People LTD. As a Care Coordinator, you will play a vital role in planning and organizing care services, ensuring the highest levels of care continuity and quality.

Key Responsibilities:

  • Create and manage care schedules, ensuring efficient use of resources and minimizing travel.
  • Coordinate care calls, runs, and rotas, prioritizing tasks and managing workload effectively.
  • Maintain accurate records and information, including care calls, colleague availability, and contact logs.

Care Quality and Customer Satisfaction:

  • Communicate with customers, families, and care colleagues regarding care services and changes.
  • Establish and maintain professional relationships with customers, families, and external partners.
  • Respond to concerns and issues in a timely manner, intervening early to resolve problems.

About You:

We are looking for a candidate with demonstrable knowledge, experience, and skills in care coordination, scheduling, and record-keeping. You will be a skilled communicator, able to work effectively with customers, families, and care colleagues.

NFP People LTD is committed to the personal and professional development of all colleagues. We offer career development pathways, supported learning, and access to accredited qualifications through apprenticeship programs.