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Care Coordination Specialist

2 months ago

Leeds, Leeds, United Kingdom NFP People Full time
Job Description

We have an exciting opportunity for a highly motivated and driven Care Coordinator to join our team at NFP People. This role is a fantastic chance to make a real impact on the quality of care and support delivered to customers and local communities.

The ideal candidate will be responsible for planning and organizing care, establishing effective rotas for well-trained care teams, minimizing travel, and maximizing care continuity. They will also be skilled communicators, sharing important information to ensure people receive the necessary care.

Key Responsibilities
  • Coordination of Care: Create consistent runs and rotas, matching customers and colleagues to maintain high levels of care continuity.
  • Maintaining accurate records and information: Ensure care calls are scheduled to meet the needs, wishes, and preferences of the people we support.
  • Care Quality and Customer Satisfaction: Communicate with the people we support, their families, and care colleagues regarding new care services and changes to care services.
About You

We are looking for an exceptional and credible candidate with demonstrable knowledge, experience, and skills related to:

  • Coordinating and scheduling care calls, runs, and rotas.
  • Prioritizing your workload and working under time pressures.
  • Compassionate communication with the people we support and their families.
Benefits

We offer a competitive salary of £27,000 per annum + generous on-call payments. As part of our team, you will have access to career development pathways, supported learning, and accredited qualifications through apprenticeship programs.