Enterprise Service Desk Analyst

2 weeks ago


Market Drayton, Shropshire, United Kingdom Muller Dairy Full time
About Muller Dairy:
Muller Dairy is a leading dairy products manufacturer with a strong presence in the UK market. Our company has been a loved brand in the UK for over 30 years, offering a wide range of branded and private label dairy products made from milk sourced from more than 1,700 British farmers.

Salary: £55,000 - £65,000 per annum depending on experience.

Job Description:
We are currently seeking a highly skilled User Workplace Services Analyst to join our team. The successful candidate will be responsible for providing third-line support and assistance to Group IT teams and end-users on issues related to Microsoft Active Directory, PKI, Microsoft 365 (Entra-ID, InTune), Azure, and Microsoft Exchange Online and On-Premise 2016/2019. Key responsibilities include:

- Providing technical support to end-users on issues related to Microsoft Active Directory Domain Services, PKI, Licensing, Microsoft 365 (inc. Entra-ID, InTune), and Microsoft Exchange Online and On-Premise 2016/2019.
- Ability to write, maintain, report, and support the environment with the use of PowerShell and PowerApps.

Key Responsibilities:

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