Assistant Service Desk Administrator

3 weeks ago

Market Harborough Leicestershire, United Kingdom Deichmann Full time €23,000

Based in Market Harborough, Deichmann UK are looking to recruit an enthusiastic and talented individual to join our IT team as an IT Assistant.
The successful applicant will join us on a full time, permanent basis and in return receive a salary of £23,000 per annum.
Reporting to the IT Manager, the successful applicant will deliver help desk support to stores across the UK for their tills, computer, telephone and router equipment, as well as supporting colleagues at head office and the warehouse.
This role is perfect for someone with a passion for all things IT, building and maintaining a variety of IT equipment and someone with excellent cable management
We are able to offer on the job training that will allow you to build your knowledge and skills within this profession.
Providing a Help Desk facility for colleagues in store and at HO, both hardware & software during all trading hours
* Record and monitor the progress of faults to till systems & other computer equipment
* Monitoring, maintenance & documentation for all computer hardware, software and networks
* Co-ordinate till installation and de-installation
* Planning of hardware requirements
* Assist in the procurement of prices of new hardware and software for HO, the warehouse and stores
* Configuration & set up of new hardware and software at HO, warehouse and stores
* Undertake software updates, as necessary
* Undertake phone and data cabling
* Set up and maintenance of mobile phone email.
Experience of IT support & network infrastructure within a domestic environment e.g. for friends & family
* Genuine interest in the rapidly changing field of IT
* Knowledge of Windows, iOS & Android systems
* Possess a full UK driving licence
This is a great opportunity to join a highly reputable expanding stable retail business both on the high street and online, and to develop a career in IT.
If you feel you have the relevant skills and experience to carry out this role please apply today

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