Service Desk Analyst

Level 1 Service Desk Analyst Responsibilities To take/log/monitor/resolve IT related incidents/service requests via phone/e-mail/portal. Must be self-motivated with excellent customer service and liaison skills To be proactive and "own" calls residing on the Service Desk Drive/manage calls to resolution within SLA Act as a first line escalation point...

Role: Service Desk Analyst Location: West Norfolk (Onsite/Hybrid) Contract: Inside IR35, until March 2025 Rate: Band 4 The Opportunity Join an NHS Digital Team as a Service Desk Analyst , providing frontline IT support for essential healthcare services.You'll ensure smooth ICT operations, handling user incidents with precision, resolving issues promptly, or...

**IT Service Desk Lead** **Salary: c. £35,000 per annum** **Hours: Full time - 35 hours (**_Monday to Friday - Between 8:00am - 5:30pm_**)** **Contract: Permanent** **Location: Hybrid Working (Head Office, West Bromwich)** The West Brom are looking to recruit an IT Service Desk Lead to join our IT Service Desk Team. The individual will be responsible...

Job Description Minimum Qualifications: Experience: 5-7 years in customer service technology, with Lead experience. Skills : Strong communication, problem-solving, and organizational skills; ability to manage multiple tasks in high-pressure situations. Education : High school diploma required; college degree preferred. Key Responsibilities: Supervise...

Minimum Qualifications:Experience: 5-7 years in customer service technology, with Lead experience.Skills: Strong communication, problem-solving, and organizational skills; ability to manage multiple tasks in high-pressure situations.Education: High school diploma required; college degree preferred.Key Responsibilities:Supervise and Manage Team: Oversee the...

Minimum Qualifications:Experience: 5-7 years in customer service technology, with Lead experience.Skills: Strong communication, problem-solving, and organizational skills; ability to manage multiple tasks in high-pressure situations.Education: High school diploma required; college degree preferred.Key Responsibilities:Supervise and Manage Team: Oversee the...

Minimum Qualifications:Experience: 5-7 years in customer service technology, with Lead experience.Skills: Strong communication, problem-solving, and organizational skills; ability to manage multiple tasks in high-pressure situations.Education: High school diploma required; college degree preferred.Key Responsibilities:Supervise and Manage Team: Oversee the...

Minimum Qualifications:Experience: 5-7 years in customer service technology, with Lead experience.Skills: Strong communication, problem-solving, and organizational skills; ability to manage multiple tasks in high-pressure situations.Education: High school diploma required; college degree preferred.Key Responsibilities:Supervise and Manage Team: Oversee the...

Shared Service Desk AnalystMy client, one of the largest independent IT service & support companies in the UK are looking for an additional service desk analyst to work at their joint head office in West Drayton.Main Duties and Responsibilities:• To take/log/monitor/resolve IT related incidents/service requests via phone/e-mail/portal• Must be...

Shared Service Desk AnalystMy client, one of the largest independent IT service & support companies in the UK are looking for an additional service desk analyst to work at their joint head office in West Drayton.Main Duties and Responsibilities:• To take/log/monitor/resolve IT related incidents/service requests via phone/e-mail/portal• Must be...

Shared Service Desk Analyst My client, one of the largest independent IT service & support companies in the UK are looking for an additional service desk analyst to work at their joint head office in West Drayton. Main Duties and Responsibilities: • To take/log/monitor/resolve IT related incidents/service requests via phone/e-mail/portal • Must...

Shared Service Desk Analyst My client, one of the largest independent IT service & support companies in the UK are looking for an additional service desk analyst to work at their joint head office in West Drayton. Main Duties and Responsibilities: • To take/log/monitor/resolve IT related incidents/service requests via phone/e-mail/portal • Must be...

Shared Service Desk AnalystMy client, one of the largest independent IT service & support companies in the UK are looking for an additional service desk analyst to work at their joint head office in West Drayton.Main Duties and Responsibilities:• To take/log/monitor/resolve IT related incidents/service requests via phone/e-mail/portal• Must be...

Shared Service Desk Analyst My client, one of the largest independent IT service & support companies in the UK are looking for an additional service desk analyst to work at their joint head office in West Drayton. Main Duties and Responsibilities: • To take/log/monitor/resolve IT related incidents/service requests via phone/e-mail/portal • Must be...

Shared Service Desk Analyst My client, one of the largest independent IT service & support companies in the UK are looking for an additional service desk analyst to work at their joint head office in West Drayton. Main Duties and Responsibilities: • To take/log/monitor/resolve IT related incidents/service requests via phone/e-mail/portal • Must be...

Hobson Prior is seeking a Service Desk Analyst to join a dedicated team on a 12-month rolling contract. This role involves providing technical and application support to employees globally, with a focus on building strong relationships and resolving issues efficiently. The successful candidate will need to be fluent in German and be able to work on a hybrid...

Hobson Prior is seeking a Service Desk Analyst to join a dedicated team on a 12-month rolling contract. This role involves providing technical and application support to employees globally, with a focus on building strong relationships and resolving issues efficiently. The successful candidate will need to be fluent in German and be able to work on a hybrid...

Our client, a leading business in the IT sector is seeking a Service Desk Team Leader to join their growing team of Engineers on a full-time, permanent basis. Due to growth our client is seeking a Service Desk Team Leader to join their team on a full-time basis, working in conjunction with other Service Desk Team Leaders overseeing the team of Engineers...

Job Description Hobson Prior is seeking a Service Desk Analyst to join a dedicated team on a 12-month rolling contract. This role involves providing technical and application support to employees globally, with a focus on building strong relationships and resolving issues efficiently. The successful candidate will need to be fluent in German and be able to...

Hobson Prior is seeking a Service Desk Analyst to join a dedicated team on a 12-month rolling contract. This role involves providing technical and application support to employees globally, with a focus on building strong relationships and resolving issues efficiently. The successful candidate will need to be fluent in German and be able to work on a hybrid...