Operational Work Planner
1 week ago
At Liberty, we are seeking an experienced Operational Work Planner to join our team.
About the RoleThis is a challenging and rewarding position that requires strong organizational and communication skills. As an Operational Work Planner, you will be responsible for monitoring and controlling daily work activity on our IT system.
You will allocate and deliver services to agreed business priorities in the most cost-effective way, ensuring that all tasks are completed within specified timeframes.
The ideal candidate will have experience in working with computerized database systems, Microsoft Office software, and social housing environments. Strong administrative skills, ability to work to deadlines, and excellent communication skills are essential for this role.
Key Responsibilities- Monitor and control daily work activity on the IT system
- Allocate and deliver services to agreed business priorities
- Liaise with operatives to ensure work is completed within specified timeframes
- Conduct customer satisfaction surveys and follow up on inquiries and complaints
We offer a competitive salary of £35,000 - £45,000 per annum, depending on experience. Our benefits package includes:
- Pension scheme
- 23 days Annual Leave, plus Bank Holidays
- Cycle to Work scheme
- Liberty Sense Awards – employees are nominated by colleagues for living the Liberty values
- YuLife, including life insurance, smart health, best doctors, mental health support, online health check, nutrition consultations, online fitness program, and employee assistance programme
- Medicash Health Cash Plan (optional)
In addition to these benefits, you will have access to exclusive membership and wellbeing product discounts.
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