Work Planner

4 weeks ago


Salford, Salford, United Kingdom Liberty Full time

At Liberty, we are seeking a highly skilled Work Planner to join our team. As a Work Planner, you will be responsible for controlling and monitoring daily work activity on our IT system, allocating and delivering services to agreed business priorities in the most cost-effective way, and monitoring incoming work raised by our service centre.

Key Responsibilities:

  • Control and monitor daily work activity on the IT system
  • Allocate and deliver services to agreed business priorities in the most cost-effective way
  • Monitor incoming work raised by the service centre
  • Update the IT system to allow statistical data to be collated and reported
  • Liaise with operatives to ensure work is completed within specified timeframes
  • Conduct customer satisfaction surveys
  • Follow up on enquiries and complaints

Requirements:

  • Strong administrative skills and ability to operate a computerised database system (ideally Opti-Time)
  • Experience in working with Microsoft Office software (Outlook, Word, Excel and Access)
  • Ability to work to deadlines and strong communication skills
  • Experience gained within a social housing environment is beneficial

We Offer:

  • Pension scheme
  • 23 days Annual Leave, plus Bank Holidays
  • Cycle to Work scheme
  • Liberty Sense Awards – employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher
  • YuLife, includes:
  • Life Insurance/Death in service benefit – 2x annual salary value
  • Smart Health (including round the clock access to 24/7 UK-based GPs)
  • Best Doctors to provide a second opinion on complex cases or diagnosis
  • Mental Health Support, 4-6 sessions with a psychologist or psychotherapist
  • Online Health Check
  • Nutrition consultations
  • Online fitness program
  • YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
  • Free will writing
  • Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards
  • Exclusive membership and wellbeing product discounts
  • Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:
  • Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans
  • Discounted gym membership
  • Savings on cinema tickets, travel, holidays & retail

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