Membership Development Specialist

2 weeks ago


Wakefield, Wakefield, United Kingdom Bannatyne Health Club Full time

Bannatynes are renowned for providing exceptional fitness and wellness experiences across the UK. As a dynamic Membership Advisor, you will play a pivotal role in driving the growth of our membership base.

Competitive Salary

We offer a competitive salary of £11.44 per hour, which reflects the value we place on your skills and expertise. With opportunities for professional development and a supportive team culture, you'll have the chance to grow with us and reach your full potential.

About the Role

In this exciting position, you'll be responsible for promoting and selling memberships through tours, presentations, and follow-ups with prospective members. You'll conduct engaging and informative tours of the club, highlighting key features and benefits, and ensure that the club is trained in line with company expectations.

You'll lead, mentor, and manage a team to achieve and exceed membership KPIs, develop and implement strategic sales plans to drive new membership acquisition and retention, and conduct regular training sessions to enhance the skills and performance of team members.

As a key member of our team, you'll monitor sales performance metrics and provide actionable insights to improve results, build and maintain strong relationships with prospective and existing members, and collaborate with marketing and operations teams to develop promotional campaigns and special offers.

Key Responsibilities:

  • Promote and sell memberships through tours, presentations, and follow-ups with prospective members
  • Conduct engaging and informative tours of the club, highlighting key features and benefits
  • Lead, mentor, and manage a team to achieve and exceed membership KPIs
  • Develop and implement strategic sales plans to drive new membership acquisition and retention
Requirements

To succeed in this role, you'll need:

  • Good organisational and multitasking abilities
  • The ability to think outside the box and be a self-starter with your own initiative
  • Strong interpersonal and communications skills and a customer-focused attitude
  • A genuine passion for health, wellness, and customer service

A degree or qualification in sales, marketing, or a related field would be advantageous, but not essential. If you're passionate about fitness and sales and eager to help others achieve their wellness goals, we'd love to hear from you



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