Client Service Excellence Manager

5 days ago


Bristol, Bristol, United Kingdom Arbuthnot Latham Full time
Client Service Excellence Manager

We are seeking a seasoned Client Service Excellence Manager to join our Middle Office team at Arbuthnot Latham. Based in Bristol, this role is pivotal in delivering exceptional client experiences and driving business growth.

Your key responsibilities will include:

  • Developing and implementing strategies to enhance client satisfaction, loyalty, and retention
  • Leading cross-functional teams to resolve complex client issues and complaints
  • Collaborating with internal stakeholders to improve processes, reduce errors, and increase efficiency
  • Maintaining accurate records, reporting, and analytics to inform business decisions

About Our Company

Arbuthnot Latham is committed to equal opportunities for all staff and candidates, fostering a diverse and inclusive workplace culture.



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