Current jobs related to Customer Service Representative - Essex - Calor Gas

  • Customer Service Representative

    7 days ago

    Essex, United Kingdom LIDL Full time

    About the RoleWe're looking for a Customer Service Representative to join our team at Lidl. As a Customer Service Representative, you'll have the opportunity to work in a fast-paced environment, providing excellent customer service and ensuring that every customer receives the service they deserve.Key ResponsibilitiesBe a Lidl expert, helping our customers...

  • Customer Service Representative

    5 months ago

    Essex, United Kingdom Baker Self Adhesive Labels Full time

    **We have a new job opportunity for a Customer Service Representative** Bakers is an award-winning, independent trade label and packaging manufacturer. We are a dynamic and innovative family run business, at the forefront of the label printing industry. Based in Brentwood, Essex, our state-of-the-art production facility and open plan offices provide a fast...

  • Customer Service Representative

    3 weeks ago

    Essex, United Kingdom Kings Recruitment Consultants Full time

    Job Summary:Kings Recruitment Consultants is seeking a highly skilled Customer Service Representative to join their team. The ideal candidate will have a good understanding of SharePoint and experience working in a sales/customer support environment.Key Responsibilities:Provide exceptional customer service by handling and resolving reports of missing or...

  • Customer Service Representative

    3 weeks ago

    Essex, United Kingdom Leisure (Operations) Full time

    We are Places for People Group, a social enterprise that believes in the power of community. Our mission is to create active places and healthy people, and we're looking for a talented individual to join our team at Places Leisure.As a Reception and Customer Service Representative, you will be the first point of contact for our members and visitors. You will...

  • Customer Service Representative

    3 weeks ago

    Essex, United Kingdom Jardine Motors Group Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Jardine Motors Group. As a Contact Centre Executive, you will play a vital role in delivering exceptional customer service and ensuring that every customer feels valued.Key ResponsibilitiesHandling inbound booking calls for service departments, delivering customer...

  • Customer Service Representative

    4 weeks ago

    Essex, United Kingdom Essex County Council Full time

    Job Title: Sales and Customer Services OfficerWe are seeking a highly skilled and customer-focused individual to join our team as a Sales and Customer Services Officer. This is an exciting opportunity to work in a fast-paced environment, providing exceptional customer service and sales support to our customers.About the RoleAs a Sales and Customer Services...

  • Customer Service Representative

    4 weeks ago

    Essex, United Kingdom Essex County Council Full time

    Job Title: Sales and Customer Services OfficerWe are seeking a highly skilled and customer-focused individual to join our team as a Sales and Customer Services Officer. This is an exciting opportunity to work in a fast-paced environment, providing exceptional customer service and sales support to our customers.About the RoleAs a Sales and Customer Services...

  • Customer Service Representative

    6 days ago

    Essex, United Kingdom Hamilton Woods Full time

    Customer Service Advisor RoleWe are seeking a skilled Customer Service Advisor to join our team at Hamilton Woods Associates. As a Customer Service Advisor, you will be responsible for managing the customer service inbox, acting as the first point of contact, and logging and scheduling repairs from customers. Key Responsibilities:Manage and monitor the...

  • Customer Service Representative

    4 weeks ago

    Essex, United Kingdom Essex County Council Full time

    Customer Services OfficerEssex County CouncilContract Type: Fixed Term ContractHours: 36 Hours per WeekSalary: £15.70 per HourJob Summary:We are seeking a skilled Customer Services Officer to provide exceptional customer service and support to our customers and staff. As a key member of our team, you will be responsible for answering queries and resolving...

  • Customer Service Representative

    2 months ago

    Essex, United Kingdom Commonwealth of Virginia Full time

    {"h1": "Customer Service Technician", "p": "At the Commonwealth of Virginia, we are seeking a highly skilled Customer Service Technician to join our team at the Tappahannock Customer Service Center. As a Customer Service Technician, you will be responsible for handling various customer transactions, including communicating policies, procedures, and...

  • Customer Service Representative

    4 weeks ago

    Essex, United Kingdom Essex County Council Full time

    Customer Services OfficerContract Type: Fixed Term ContractHours: 36 Hours per WeekSalary: £15.70 per HourJob Summary:We are seeking a highly motivated and customer-focused individual to join our Customer Services Team as a Customer Services Officer. The successful candidate will provide a front-line service to customers and staff, answering queries...

  • Customer Service Representative

    1 month ago

    Essex, United Kingdom Essex County Council Full time

    Customer Services OfficerContract Type: Fixed Term ContractHours: 36 Hours per WeekSalary: £15.70 per HourJob Summary:We are seeking a highly motivated and customer-focused individual to join our Customer Services Team as a Customer Services Officer. The successful candidate will provide a front-line service to customers and staff, answering queries...

  • Customer Service Representative

    4 weeks ago

    Essex, United Kingdom Essex County Council Full time

    Customer Services OfficerContract Type: Fixed Term ContractHours: 36 Hours per WeekSalary: £15.70 per HourJob Summary:We are seeking a highly motivated and customer-focused individual to join our Customer Services Team as a Customer Services Officer. The successful candidate will provide a front-line service to customers and staff, answering queries...

  • Customer Service Representative

    1 month ago

    Essex, United Kingdom Essex County Council Full time

    Customer Services OfficerContract Type: Fixed Term ContractHours: 36 Hours per WeekSalary: £15.70 per HourJob Summary:We are seeking a highly motivated and customer-focused individual to join our Customer Services Team as a Customer Services Officer. The successful candidate will provide a front-line service to customers and staff, answering queries...

  • Customer Service Representative

    2 weeks ago

    Essex, United Kingdom Hamilton Woods Full time

    Job Title: Customer Service AdvisorJob Type: TemporaryLocation: EssexJob Description:We are seeking a Customer Service Advisor to join our team on a temporary basis. As a Customer Service Advisor, you will be responsible for managing and monitoring the customer service inbox, acting as the first point of contact, and logging and scheduling any repairs from...

  • Customer Service Representative

    4 weeks ago

    Essex, United Kingdom CCR Recruitment Group Full time

    Customer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at CCR Recruitment Group. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients' customers, resolving their queries, and driving business growth.Daily Responsibilities:Answer incoming calls from our...

  • Customer Service Representative

    4 weeks ago

    Essex, United Kingdom CCR Recruitment Group Full time

    Customer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at CCR Recruitment Group. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients' customers, resolving their queries, and driving business growth.Daily Responsibilities:Answer incoming calls from our...

  • Customer Service Representative

    1 month ago

    Essex, United Kingdom Essex County Council Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Sales and Customer Services Officer. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesProvide excellent customer service and support to customers in a...

  • Customer Service Representative

    4 weeks ago

    Essex, United Kingdom Kings Recruitment Consultants Full time

    Job Title: Sales Support & Customer Services ManagerKings Recruitment Consultants is seeking a highly skilled Sales Support & Customer Services Manager to join their team on a permanent basis. The ideal candidate will have a good understanding and working experience of SharePoint, as well as excellent customer service skills.Key Responsibilities:Provide...

  • Customer Service Representative

    4 weeks ago

    Essex, United Kingdom Kings Recruitment Consultants Full time

    Job Title: Sales Support & Customer Services ManagerKings Recruitment Consultants is seeking a highly skilled Sales Support & Customer Services Manager to join their team on a permanent basis. The ideal candidate will have a good understanding and working experience of SharePoint, as well as excellent customer service skills.Key Responsibilities:Provide...

Customer Service Representative

2 months ago

Essex, United Kingdom Calor Gas Full time

Contact Centre Advisor

£23,400 to £23,500 plus £1,800 London Weighting per annum

The Customer Experience team at Calor Gas is seeking a skilled and proactive Contact Centre Advisor to provide exceptional customer service via phone and written correspondence. As a primary point of contact, you will directly resolve customer issues on first contact where possible.

Key Responsibilities:

  • Conduct initial risk assessments and make informed decisions to resolve customer calls
  • Work towards set quality standards, targets, and service levels
  • Maintain accurate records by logging and tracking customer interactions in the CRM system
  • Administer customer accounts in a timely and accurate manner to avoid rework
  • Respond to customer complaints, research, and resolve issues within given parameters
  • Collaborate with colleagues, team leaders, and other departments as needed
  • Meet team performance targets

Requirements:

  • Excellent communication and interpersonal skills
  • Strong sense of ownership and accountability
  • Well-organized and able to work in a fast-paced environment
  • Excellent attention to detail
  • Good IT skills

Benefits:

  • 25 days annual leave
  • Holiday Purchase Scheme
  • Private medical insurance (single cover)
  • Company pension scheme (Salary sacrifice - single matched contributions for the first 2 years)
  • Discounts/Cashback/Offers from major retailers

To be considered for this opportunity, you must be eligible to live and work in the UK.