Customer Service Representative
4 weeks ago
Job Summary:
Kings Recruitment Consultants is seeking a highly skilled Customer Service Representative to join their team. The ideal candidate will have a good understanding of SharePoint and experience working in a sales/customer support environment.
Key Responsibilities:
- Provide exceptional customer service by handling and resolving reports of missing or damaged products, or other issues communicated to the sales team.
- Manage the administration, procurement, and distribution of Christmas/Holiday cards and gifts to customers.
- Provide general support and administrative assistance as required.
- Product/image loading and maintenance on the company website.
Requirements:
- Experience working within a sales/customer support environment is essential.
- Proficient with MS Office, including intermediate level Excel and Outlook, plus mail merge in Word and basic PowerPoint.
- Familiarity with QuickBooks/Purchase Order system/Client Relationship Management (CRM) system is desirable.
- Outgoing and friendly demeanor with a keen focus on customer service.
- A flexible attitude to ensure priorities are constantly assessed and delivered on.
- Proven ability to work as part of a team and remotely without supervision.
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