Current jobs related to Customer Service Representative - Essex - Jardine Motors Group


  • Essex, United Kingdom LIDL Full time

    About the RoleWe're looking for a Customer Service Representative to join our team at Lidl. As a Customer Service Representative, you'll have the opportunity to work in a fast-paced environment, providing excellent customer service and ensuring that every customer receives the service they deserve.Key ResponsibilitiesBe a Lidl expert, helping our customers...


  • Essex, United Kingdom Baker Self Adhesive Labels Full time

    **We have a new job opportunity for a Customer Service Representative** Bakers is an award-winning, independent trade label and packaging manufacturer. We are a dynamic and innovative family run business, at the forefront of the label printing industry. Based in Brentwood, Essex, our state-of-the-art production facility and open plan offices provide a fast...


  • Essex, United Kingdom Kings Recruitment Consultants Full time

    Job Summary:Kings Recruitment Consultants is seeking a highly skilled Customer Service Representative to join their team. The ideal candidate will have a good understanding of SharePoint and experience working in a sales/customer support environment.Key Responsibilities:Provide exceptional customer service by handling and resolving reports of missing or...


  • Essex, United Kingdom Jardine Motors Group Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Stratstone, a leading motor retailer in the UK.About the RoleThis is an excellent opportunity for a customer-focused individual to work in a fast-paced contact centre environment, providing exceptional service to our customers and contributing to the company's goal of...


  • Essex, United Kingdom BMO Financial Group Full time

    Make a Difference in Our Customers' LivesWe are seeking a Customer Experience Representative to join our team at BMO Financial Group. In this role, you will have the opportunity to make a real difference in our customers' lives by providing them with exceptional service and advice on financial solutions that meet their needs.Key Responsibilities:Develop and...


  • Essex, United Kingdom Hamilton Woods Full time

    Customer Service Advisor RoleWe are seeking a skilled Customer Service Advisor to join our team at Hamilton Woods Associates. As a Customer Service Advisor, you will be responsible for managing the customer service inbox, acting as the first point of contact, and logging and scheduling repairs from customers. Key Responsibilities:Manage and monitor the...


  • Essex, United Kingdom Hamilton Woods Full time

    Job Title: Customer Service AdvisorJob Type: TemporaryLocation: EssexJob Description:We are seeking a Customer Service Advisor to join our team on a temporary basis. As a Customer Service Advisor, you will be responsible for managing and monitoring the customer service inbox, acting as the first point of contact, and logging and scheduling any repairs from...


  • Essex, United Kingdom Calor Gas Full time

    The Customer Experience team at Calor Gas is seeking an experienced Customer Service Representative to provide exceptional communication and support to external customers via phone and written correspondence.Key Responsibilities:Undertake initial risk assessments, making quick decisions to resolve customer inquiries effectively.Work towards quality...


  • Essex, United Kingdom Commonwealth of Virginia Full time

    At the Commonwealth of Virginia, we are seeking a highly motivated and customer-focused Service Representative to join our team at the DMV Customer Service Center in Tappahannock.Job Duties:As a Service Representative, you will be responsible for handling various customer transactions, including communicating policies, procedures, and regulations; issuing...


  • Essex, United Kingdom Jardine Motors Group Full time

    About the RoleWe are seeking a highly skilled and motivated Contact Centre Executive to join our team at Stratstone. As a Contact Centre Executive, you will play a vital role in delivering exceptional customer service and ensuring that every customer feels valued.Key ResponsibilitiesHandling inbound booking calls for service departments, delivering customer...


  • Essex, United Kingdom Jardine Motors Group Full time

    About the RoleWe are seeking a highly skilled and motivated Contact Centre Executive to join our team at Stratstone. As a key member of our contact centre, you will play a vital role in delivering exceptional customer service and ensuring that every customer feels valued.Key ResponsibilitiesHandling inbound booking calls for service departments, delivering...


  • Essex, United Kingdom Leisure (Operations) Full time

    We are Places for People Group, a social enterprise that believes in the power of community. At Places Leisure, we're changing lives by creating active places and healthy people. We're looking for a highly organized and customer-focused individual to join our team as a Reception and Sales Ambassador.This exciting opportunity will see you working in a fun and...


  • Essex, United Kingdom Staffline Full time

    About the Role:We are seeking a skilled Receptionist to join our team at G4S. As a Receptionist, you will be the first point of contact for customers and staff, providing a warm and welcoming experience. You will be responsible for managing the front desk, handling inquiries, and ensuring a smooth flow of communication.Key Responsibilities:Provide...


  • Essex, United Kingdom TSB Bank Full time

    What We OfferWe provide a competitive base salary of £ from day one, and a comprehensive benefits package that includes:• An additional 9% of your salary (£2,) to choose from cash in your pay or flexible benefits (dental plan, cycle2work, extra holidays, etc.)• A Variable Pay Award (5%/£1, on target) based on company performance.• A fantastic...


  • Essex, United Kingdom Royal Mail Group Full time

    As a Postal Service Representative, you will play a vital role in delivering mail and packages to customers across your designated area. This is a fantastic opportunity to work for a leading organization and contribute to the success of our postal service.The successful candidate will have strong communication and interpersonal skills, with the ability to...


  • Essex, United Kingdom Commonwealth of Virginia Full time

    Company OverviewThe Commonwealth of Virginia's Department of Motor Vehicles (DMV) is seeking a highly skilled and service-oriented individual to join their team as a Customer Service Technician at the Tappahannock Customer Service Center.About the RoleThis position offers an exciting opportunity to work in a fast-paced environment, handling various customer...


  • Essex, United Kingdom Commonwealth of Virginia Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Technician at the DMV. As a key member of our team, you will be responsible for providing exceptional customer service, handling various customer transactions, and ensuring a positive experience for our customers.Key ResponsibilitiesCommunicate...


  • Great Dunmow, Essex, United Kingdom Thrifty Car & Van Rental Full time €12,000

    Have you recently completed your GCSEs but dont think college is for you? Or maybe you fancy a change in career or the chance to develop your customer service skills? You will undertake an apprenticeship standard, we will enrol you onto a training programme with learning provider. Would you like to earn as you learn and achieve a level 2 qualification in...


  • Essex, United Kingdom Brenntag Full time

    **TELESALES REPRESENTATIVE**: Our team in **London** currently has an opening for a **Telesales Representative** **The Role**: We have an exciting opportunity for a Telesales Representative to join us at Kluman & Balter! We are a friendly team who works hard to distribute and supply bakery ingredients to the food industry - a job we are passionate about...


  • Essex, United Kingdom Essex Police and Kent Police Full time

    Job Summary:We are seeking a highly motivated and positive individual to join our Contact Centre team as a Telephonist. As a Telephonist, you will be responsible for responding to and re-routing urgent or emergency calls to Contact Centre Officers, as well as dealing with general enquiries.Key Responsibilities:Respond to and re-route urgent or emergency...

Customer Service Representative

1 month ago


Essex, United Kingdom Jardine Motors Group Full time

About the Role

We are seeking a skilled Customer Service Representative to join our team at Jardine Motors Group. As a Contact Centre Executive, you will play a vital role in delivering exceptional customer service and ensuring that every customer feels valued.

Key Responsibilities

  • Handling inbound booking calls for service departments, delivering customer service excellence and maximising profitability
  • Carrying out outbound service, MOT, vehicle maintenance and all other aftersales-related booking calls for divisional service departments
  • Conducting follow-up calls for divisional marketing campaigns, as required
  • Building valuable relationships with all our customers, focusing on increasing customer retention
  • Maintaining the Central Dealer Management System (ADP Autoline) in accordance with Stratstone's database policies and procedures

Requirements

  • Demonstrable communication and interpersonal skills, and experience in a customer-facing role.
  • Experience in using Microsoft Office products, and working with databases is desirable.
  • Knowledge of the automotive industry, particularly in regard to vehicle servicing and maintenance, is desirable.
  • Ability to comply with all company and manufacturer policies and procedures

Why Jardine Motors Group?

We believe in offering a collaborative and innovative environment, removed of bias or stereotypes, where everyone can feel comfortable to bring their whole self to work and therefore enabling all talent to shine.

When you join Jardine Motors Group, you will have the opportunity to develop a fast-moving progressive career, and assume accountability for delivering the highest levels of service. We believe that by identifying your potential and investing in your future, you will be able to develop skills and gain the experience that will enhance your career prospects.

Benefits

  • 33 days of annual leave (including bank holidays) + your Birthday off, if it falls on a working day.
  • Annual leave purchase & sale scheme and availability to do 2 days of charity work paid per annum.
  • Enhanced Maternity/ Adoption/ Paternity leave options.
  • Cycle to work purchase scheme.
  • Vehicle purchase schemes (across all Stratstone brands) and preferential parts, service and labour rates.
  • Employee care helpline.
  • Pension scheme and life assurance.