Customer Service Representative
3 weeks ago
Customer Services Officer
Contract Type: Fixed Term Contract
Hours: 36 Hours per Week
Salary: £15.70 per Hour
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our Customer Services Team as a Customer Services Officer. The successful candidate will provide a front-line service to customers and staff, answering queries regarding our waste collection services.
Key Responsibilities:
- Provide a high-quality, customer-focused service to customers and staff.
- Answer queries regarding waste collection services, including collection days and missed collections.
- Work collaboratively with the team to achieve positive outcomes.
- Meet the required standards of service delivery and quality.
Requirements:
We are looking for an individual with a minimum of 2 years' experience in a contact centre environment. Experience working in a local authority is desirable. The successful candidate will have a strong commitment to providing excellent customer service and will be able to work effectively in a team environment.
What We Offer:
As a Customer Services Officer, you will have the opportunity to work in a dynamic and supportive team environment. You will receive comprehensive training and development opportunities to help you succeed in your role.
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