Distribution Fulfilment Director

5 days ago

Whetstone, Greater London, United Kingdom The Dune Group Full time
About the Role

The Dune Group is seeking a highly skilled and experienced Fulfilment Manager to lead the physical operations in both Retail and International areas. This is a key role that requires a strong leader to ensure stock is made available to the business in a timely manner and that demand for this stock is fulfilled within the required timelines.

Key Responsibilities
  • Manage the overall flow of stock through both Retail and International warehouses.
  • Lead a team of 4 Warehouse Supervisors, ensuring they are targeted and developed as necessary.
  • Implement processes and ways of working to leverage synergies across the whole DC and remove silo working.
  • Manage required headcount, with the provision of additional resource as needed.
  • Control DC functions to ensure all KPIs and SLAs are met.
  • Maintain required Health and Safety standards within the operation.
  • Deliver a process of continuous improvement by leading and driving change to increase site efficiencies and deliver best service to the business.
  • Maintain clear productivity records to monitor UPH and drive improvements.
  • Ensure all physical DC operations are undertaken in line with audited processes to ensure compliance with HMRC and AEO regulations, as well as in line with the conditions of the DC customs bond.
  • Manage costs and expenditure within agreed budgets and take full accountability for operational costs associated with the physical operations.
  • Present outbound shipments in line with specified customer requirements.
  • Support other DC departments as required.
Requirements
  • A minimum of 5 years' experience at DC department manager level.
  • Extensive experience of operating in a Retail DC environment.
  • Experience of working with both UK and overseas customers.
  • Demonstrable ability to develop teams and individuals to maximise their full potential.
  • Proven track record in developing operational efficiencies and process improvements within a warehouse environment.
  • Strong people management skills.
About the Perks

The Dune Group offers a range of benefits to its employees, including:

  • Free onsite parking.
  • Canteens with vending machines, food storage, and Microwaves.
  • Free Tea and Coffee provided.
  • Full uniform provided, including Safety Shoes and Hi-Viz Vest.
  • Working with charitable organisations to help raise funds and give something back.
  • 60% employee discount on Dune products.
  • 25 days holiday (plus bank holidays).
  • Cycle2work Scheme.
  • Company pension scheme.
  • Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, including free counselling, legal advice, and financial guidance.
  • Our own Wellbeing Allies – there to talk when you need them.

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