Biotechnology Application Specialist for Seahorse XF Instruments
3 weeks ago
**About Agilent:**
A leading life sciences company, Agilent inspires and supports discoveries that advance the quality of life. We provide laboratories worldwide with instruments, services, consumables, applications, and expertise.
**Role Overview:**
We are seeking a Field Application Scientist to join our Sales Organization, enhancing the customer experience through scientific and application-focused engagement. You will work directly in customer laboratories, providing both pre-sale and post-sale support.
**Key Responsibilities:
- Qualify scientific applications and provide technical insights to sales representatives for proposals and project documentation.
- Conduct technical presentations and product demonstrations, showcasing Agilent's innovative products and services.
**Post-Sale Support:**
- Manage product installations and deliver onboarding and ongoing training in customer labs.
- Consult with customers on successfully using Agilent products to achieve their research goals.
- Collaborate with vendors, the sales team, and internal partners to deliver optimal system solutions tailored to customer needs.
- Ensure product applications function according to specifications and assist in the support strategy for clients.
- Provide follow-up support by sharing technical information with Agilent's sales, customer service, and support teams, as well as conveying customer feedback to management, R&D, Marketing, and Sales.
- Represent Agilent at regional vendor shows, contribute to webinars/seminars, and engage in scientific blogging and poster presentations.
**Requirements:
- Masters or PhD in Cell Biology, Biochemistry, or a related biological science, or equivalent experience.
- Post-graduate certification and/or licensure may be required.
- A minimum of 4+ years of relevant experience.
**Preferred Experience:**
- Hands-on expertise with Seahorse XF technology and/or RTCA impedance.
- Proficiency in cell culture.
- Previous experience in providing technical support to customers.
- Strong interpersonal and customer service skills.
**Additional Information:**
- Willingness to travel approximately 75% of the time.
The estimated salary for this position is **$80,000 - $120,000 per year**, depending on location and experience.
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