Biotechnology Application Specialist for Seahorse XF Instruments

3 weeks ago


Harwell, Oxfordshire, United Kingdom Lifelancer Full time

**About Agilent:**

A leading life sciences company, Agilent inspires and supports discoveries that advance the quality of life. We provide laboratories worldwide with instruments, services, consumables, applications, and expertise.

**Role Overview:**

We are seeking a Field Application Scientist to join our Sales Organization, enhancing the customer experience through scientific and application-focused engagement. You will work directly in customer laboratories, providing both pre-sale and post-sale support.

**Key Responsibilities:

  • Qualify scientific applications and provide technical insights to sales representatives for proposals and project documentation.
  • Conduct technical presentations and product demonstrations, showcasing Agilent's innovative products and services.

**Post-Sale Support:**

  • Manage product installations and deliver onboarding and ongoing training in customer labs.
  • Consult with customers on successfully using Agilent products to achieve their research goals.
  • Collaborate with vendors, the sales team, and internal partners to deliver optimal system solutions tailored to customer needs.
  • Ensure product applications function according to specifications and assist in the support strategy for clients.
  • Provide follow-up support by sharing technical information with Agilent's sales, customer service, and support teams, as well as conveying customer feedback to management, R&D, Marketing, and Sales.
  • Represent Agilent at regional vendor shows, contribute to webinars/seminars, and engage in scientific blogging and poster presentations.

**Requirements:

  • Masters or PhD in Cell Biology, Biochemistry, or a related biological science, or equivalent experience.
  • Post-graduate certification and/or licensure may be required.
  • A minimum of 4+ years of relevant experience.

**Preferred Experience:**

  • Hands-on expertise with Seahorse XF technology and/or RTCA impedance.
  • Proficiency in cell culture.
  • Previous experience in providing technical support to customers.
  • Strong interpersonal and customer service skills.

**Additional Information:**

  • Willingness to travel approximately 75% of the time.

The estimated salary for this position is **$80,000 - $120,000 per year**, depending on location and experience.



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