Deputy Manager

2 weeks ago

London, Greater London, United Kingdom DePaul Full time

About the Role

We are seeking a highly skilled and experienced Deputy Manager to join our team at Depaul UK. As a Deputy Manager, you will play a key role in delivering excellent performance and a high-quality service with a measurable positive impact.

Key responsibilities include:

  • Working with Depaul colleagues to continuously develop the service, including drafting reports and presentations on the service
  • Creating relationships with and working closely with local authority partners, as well as building relationships with colleagues in central and regional government, as well as organisations in Romania
  • Working flexibly, for example by joining late-night and early-morning street outreach shifts
  • Responding promptly to referrals, undertaking in-depth assessments to assess suitability for the service and to inform support planning
  • Enabling clients to access support from a range of statutory and non-statutory agencies while they are in the UK
  • Managing a personalisation fund to provide clients with material support, such as clothes, short hotel stays and subsistence

About You

To be successful in this role, you will need to have:

  • Fluent Romanian language skills
  • An understanding of the particular challenges and discrimination faced by Roma people
  • Experience working and building trust with homeless or vulnerable people
  • Experience in taking responsibility for operating safeguarding requirements and procedures
  • Experience in working under pressure with the ability to respond to conflicting demands, find creative solutions using own initiative
  • Experience in working creatively to tailor services to individuals
  • Knowledge of the immigration and housing issues faced by non-UK nationals sleeping rough

In return for working here, you will receive:

  • A comprehensive training package tailored to your needs and role
  • Flexible working model for suitable roles
  • 26 days annual leave rising to 30 after five years' service
  • Family friendly leave policies including - maternity, adoption and parental leave and Carers leave
  • Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
  • Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice
  • Discount vouchers including gym, retail, food & drink, travel, electricals and more
  • Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
  • Death in service (4x Base salary)
  • Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within.

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