SaaS Customer Success Manager

3 weeks ago


London, Greater London, United Kingdom Oliver Bernard Full time

Company Overview:

Oliver Bernard is a leading EdTech SaaS company looking for a Junior Customer Onboarding Manager to help successfully onboard and manage several key accounts for primary schools.

Key Responsibilities:

  • Owning the onboarding process of several schools
  • Coordinating data migration and training schedules
  • Managing data migration processes
  • Using CRMs to interpret data and simplify for schools to understand
  • Providing expert support in Excel, Google Sheets, and relevant tools

Requirements:

For this role, we require a strong project manager with experience in software as a service (SaaS), change management, and stakeholder management. A background in EdTech is desirable but not essential.

Contract Details:

The contract duration is 4-5 months, and the rate is £200-£225 per day. This is a remote role with occasional office visits to Leeds (travel paid for).



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