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Front Desk Administrator
2 months ago
About the Role
Primary Care Careers is seeking a highly skilled and organized Receptionist / Care Navigator to join our front-of-house team. As a Receptionist / Care Navigator, you will play a vital role in ensuring the smooth operation of our medical center, providing exceptional patient care and support.
Key Responsibilities
- Greet and direct patients in a polite and courteous manner.
- Manage appointment bookings, ensuring timely and efficient scheduling.
- Process prescriptions, letters, and other documents with accuracy and attention to detail.
- Handle patient inquiries and concerns in a professional and empathetic manner.
- Support the on-duty team and contribute to a positive and productive work environment.
- Answer phone calls and respond to patient requests in a timely and efficient manner.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Strong organizational and administrative skills.
- Experience working in a medical or healthcare setting is desirable.
- Flexibility to work additional or alternative hours as needed.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.