Retention and Engagement Lead

We're looking for a skilled Brand Retention Specialist to join our team in Berkshire. This role will be responsible for leading the development and execution of our loyalty programmes, enhancing customer engagement and driving repeat business.The ideal candidate will have demonstrable experience in CRM and loyalty programme management with a passion for...

Shape Our Marketing StrategyWe are excited to present an exceptional opportunity for a Marketing Strategy and Engagement Lead to drive and optimise loyalty and CRM marketing strategies across the UK and Europe. This key role focuses on scaling growth through an innovative loyalty programme, enhancing customer experiences across the entire...

We're currently partnered with a well-known retail brand in Berkshire who's innovative products and services are renowned all over the UK and Europe. With a strong focus on customer satisfaction and brand loyalty, we are seeking a Retention and Engagement Lead to drive customer retention strategies to new heights.You will lead the development and execution...

We are seeking a Retention Strategy Executive to join our team at Trinity Resource Solutions. As a leading supplier within the Beauty industry, we are committed to delivering exceptional customer experiences and driving business growth through our Loyalty Programme.Role OverviewIn this key role, you will be responsible for executing our Loyalty and CRM...

We are seeking an experienced Senior Credit Manager Lead to join our team at Signet Resources. As a key member of our leadership team, you will be responsible for leading a large customer service department in credit assessment, complaint handling, anti-fraud processes and customer satisfaction.The ideal candidate will have a proven track record of success...

Signet Recruitment and RetentionContract: Compliance and Risk Department ManagerLocation: Bracknell, UKEstimated Salary: £60,000 - £75,000 per annum (based on a 35-hour week)About the RoleThe successful candidate will manage and deliver the operational Compliance and Risk function to ensure all regulatory requirements and guidance are met. This involves...

Compliance and Risk Department Manager (contract) is an exciting opportunity at Signet Recruitment and Retention for a seasoned professional to lead the operational Compliance and Risk function.Overview:We are seeking an experienced Compliance and Risk Department Manager to join our team. The successful candidate will be responsible for ensuring all...

We are looking for a talented Regulatory Affairs Specialist to join our team at Signet Recruitment and Retention. As a key member of our Compliance and Risk Department, you will be responsible for maintaining knowledge of ongoing regulatory change and providing day-to-day advice and guidance to the business on technical compliance matters.The ideal candidate...

We are seeking a skilled CRM Operations Lead to join our team at Majorplayers in Berkshire. This role will involve driving customer retention strategies for a well-known retail brand, with a focus on data analysis and marketing campaign optimization.Key responsibilities include developing and implementing loyalty programs, analyzing customer data, and...

Lead Our CRM ProgrammeWe are seeking a highly skilled CRM Programme Manager to lead our loyalty and CRM marketing strategies across the UK and Europe. As a key member of our team, you will be responsible for developing and implementing a comprehensive CRM programme that drives customer engagement and retention.The ideal candidate will have proven experience...

As a highly skilled Credit Assessment Department Head, you will be responsible for leading a large customer service department in credit assessment, complaint handling, anti-fraud processes and customer satisfaction. We are seeking an experienced manager with strong leadership skills and a deep understanding of the finance industry.The ideal candidate will...

Are you a motivated and experienced Large Team Management Director looking for a new challenge? Do you have a proven track record of success in managing large teams within a successful call centre environment and delivering regular reporting through first line QA to manage deliverables and service KPI's?We are seeking an experienced director to join our team...

As a Client Engagement Director at beBee Professionals, you will be responsible for leading the development and execution of business strategies to drive business growth and expansion. Your key responsibilities will include forging and maintaining strong, profitable relationships with key clients, leading negotiations and closing deals to meet or exceed...

Qualifications and SkillsExperience: Proven background in Customer Success, client retention, or account management, particularly with enterprise clients. Familiarity with CRM tools like Salesforce and HubSpot is essential.Leadership: Experienced in team management, KPI setting, and professional development.

About This OpportunityWe are seeking a Customer Success Director to lead our customer success efforts and drive revenue growth. In this role, you will be responsible for leading a team of customer success managers to ensure customer satisfaction and retention.Key ResponsibilitiesTeam Leadership: Lead a team of customer success managers to achieve customer...

Job Description:We are seeking an experienced Regulatory Affairs Manager to join our client's Compliance and Risk Department. As a key member of the team, you will be responsible for ensuring all regulatory requirements are met and providing guidance to the business on technical compliance matters.About the Role:The successful candidate will have a strong...

Job Summary:We are seeking an experienced Compliance and Governance Specialist to join our client's Compliance and Risk Department. As a key member of the team, you will be responsible for ensuring all regulatory requirements are met and providing guidance to the business on technical compliance matters.About the Role:The successful candidate will have a...

Role Overview:This exciting opportunity has arisen for a Risk Management Consultant to join our client, a thriving business based in the UK. As a key member of the Compliance and Risk Department, you will play a vital role in ensuring all regulatory requirements are met.About the Role:We are seeking an experienced professional with a strong background in...

Drive Customer Loyalty and GrowthWe are seeking a talented Customer Loyalty Growth Specialist to join our team at Antony James Recruitment Ltd. As a key player in our marketing strategy, you will be responsible for developing and implementing a cohesive loyalty programme that drives customer engagement and retention across the UK and Europe.The ideal...

Key ResponsibilitiesProcess Development: Partner with cross-functional teams to develop and streamline workflows, creating clear processes for managing client relationships and enabling consistent, quality interactions.Customer Insights: Analyze customer goals, engagement, and satisfaction to identify retention and upsell opportunities, developing tailored...