Patient Flow Coordinator

6 days ago


Exeter, Devon, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full time
About the Role

The Royal Devon and Exeter NHS Foundation Trust is seeking a highly skilled and motivated Patient Flow Coordinator to join our Emergency Department team. As a key member of our team, you will play a vital role in ensuring the smooth flow of patients through the department.

Key Responsibilities
  • Collaborate with multidisciplinary teams to optimize patient flow and reduce waiting times.
  • Manage and maintain accurate patient records, ensuring timely and efficient data entry.
  • Provide exceptional customer service to patients, families, and staff, responding to queries and concerns in a professional and empathetic manner.
  • Work closely with the administrative team to ensure seamless communication and coordination of patient care.
  • Participate in quality improvement initiatives to enhance patient experience and outcomes.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficiency in using electronic patient record systems and other administrative software.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Flexibility to work varied shifts, including evenings and weekends, as required.
What We Offer
  • A competitive salary and benefits package, including access to our comprehensive occupational health services.
  • Opportunities for professional development and career advancement within the Trust.
  • A supportive and inclusive work environment, with a strong focus on teamwork and collaboration.
  • Access to our state-of-the-art equipment and technology, enabling you to work efficiently and effectively.


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