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Exeter, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeJob SummaryWe are seeking an enthusiastic and motivated individual to join our Emergency Department administration team as a Patient Flow Coordinator. This vital role works alongside our Medical, Nursing, and Site Management teams to coordinate activity within the Emergency Department.Main ResponsibilitiesProvide administrative support to the Emergency...
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Exeter, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeJob SummaryWe are seeking an enthusiastic and motivated individual to join our Emergency Department administration team as a Patient Flow Coordinator. This vital role works alongside our Medical, Nursing, and Site Management teams to coordinate activity within the Emergency Department.Main ResponsibilitiesProvide administrative support to the Emergency...
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Exeter, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeJob SummaryWe are seeking an enthusiastic and motivated individual to join our Emergency Department administration team as a Patient Flow Coordinator. This vital role works alongside our Medical, Nursing, and Site Management teams to coordinate activity within the Emergency Department.Main ResponsibilitiesProvide administrative support to the Emergency...
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Exeter, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeJob SummaryWe are seeking an enthusiastic and motivated individual to join our Emergency Department administration team as a Patient Flow Coordinator. This vital role works alongside our Medical, Nursing, and Site Management teams to coordinate activity within the Emergency Department.Main ResponsibilitiesProvide administrative support to the Emergency...
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Exeter, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeJob SummaryWe are seeking an enthusiastic and motivated individual to join our Emergency Department administration team as a Patient Flow Coordinator. This vital role works alongside our Medical, Nursing, and Site Management teams to coordinate activity within the Emergency Department.Main ResponsibilitiesProvide administrative support to the Emergency...
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Exeter, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeJob SummaryThe Royal Devon University Healthcare NHS Foundation Trust is seeking a highly skilled and motivated individual to join our Emergency Department administration team as a Patient Flow Coordinator. This vital role works alongside our Medical, Nursing, and Site Management teams to co-ordinate the activity within the Emergency Department.The...
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Exeter, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeJob SummaryThe Royal Devon University Healthcare NHS Foundation Trust is seeking an enthusiastic and motivated individual to join the Emergency Department administration team as a Patient Flow Coordinator. This vital role works alongside our Medical, Nursing, and Site Management teams to co-ordinate the activity within the Emergency Department.As a key...
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Overnight Patient Flow Administrator
3 months ago
Position Overview
As an Overnight Patient Flow Administrator, you will play a crucial role in the Emergency Department, working collaboratively with various teams to facilitate the efficient movement of patients through the Majors and Minors sections.
Your responsibilities will include performing a variety of clerical and administrative tasks with minimal oversight, serving as the primary point of contact for staff and visitors in the Majors/Minors area.
It is essential to monitor patient progress within the department and maintain accurate records.
Given that this position is situated in a frontline clinical environment, you will encounter patients who may be in distressing or critical conditions.
Key Responsibilities
For a comprehensive overview of the responsibilities associated with this role, please refer to the detailed job description section below. As an integral member of the Royal Devon University Healthcare NHS Foundation Trust, you will join a dedicated team committed to supporting patients during their most critical times.
About the Organization
With a workforce exceeding 15,000, we are the largest employer in Devon, serving over 615,000 individuals across more than 2,000 square miles. Our services encompass a wide range of emergency, specialized, and general medical care through our two acute hospitals.
In addition to our hospitals, we offer integrated health and social care services across various settings, including community hospitals and outpatient clinics. Our advanced technology and strong partnerships with local universities enable us to deliver exceptional care and foster innovation.
This is an exciting time to join our organization as we continue to enhance our services and integration efforts.
Role Specifics
This position presents an opportunity to support the out-of-hours administrative team in the Emergency Department.
We seek a motivated individual to join our administration team as a Patient Flow Administrator. This vital role involves coordinating activities within the Emergency Department alongside our Medical, Nursing, and Site Management teams.
Outstanding communication and interpersonal skills are essential, along with a pleasant telephone demeanor. You must handle confidentiality matters with care and provide exemplary customer service. Accurate documentation and record-keeping are critical to ensuring safe patient care.
With approximately 105,000 annual attendances, the Emergency Department is a dynamic and engaging workplace that thrives on teamwork. This role is ideal for someone with exceptional interpersonal abilities who is proactive and eager for a challenge.
The successful candidate will demonstrate composure under pressure and possess experience in interacting with the public, including those in distress. A flexible work approach and the ability to thrive in a busy environment with minimal supervision are also vital.
If you believe you can meet the demands of this rewarding role, we encourage you to consider this opportunity.
Work Schedule: 3 nights on followed by 6 nights off, 23:00 - 06:30
Inclusivity Commitment
As an inclusive employer, the Royal Devon values diversity and is dedicated to fostering a culture of inclusivity where everyone can thrive and reach their full potential. We actively encourage applications from individuals of all backgrounds and abilities.
Employee Benefits
We are committed to maintaining a supportive culture for you and your team, which may include funding for professional development opportunities. We prioritize your well-being and work-life balance through flexible working arrangements and family-friendly policies.
New employees start with 27 days of paid annual leave (plus bank holidays), increasing to 33 days plus bank holidays. You will also have access to comprehensive occupational health services, including counseling and wellness activities.
Additionally, we offer a variety of staff discounts, salary sacrifice options, and participation in the NHS Pension scheme, one of the most comprehensive in the UK.
We look forward to hearing from candidates interested in this position.
