Customer Support Specialist EMEA
5 days ago
Responsibilities:
- Manage the Product Support Team to ensure adequate phone, email, and chat coverage
- Work towards continuous improvement of sales processes and customer journeys
- Define and track key performance indicators (KPIs)
Requirements:
- Fluent in English, additional language skills preferred
- Willingness to travel for occasional visits to tradeshows and other sites
Salary: £60,000 - £80,000 per annum. This position can be located in York (UK), Mainz (Germany), or Lyon (France).
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Product Support Manager EMEA
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Product Support Team Lead EMEA
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EMEA Product Support Lead
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Product Support Manager EMEA Role
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