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Customer Service Specialist

1 month ago


Harrogate, North Yorkshire, United Kingdom Candy Hoover Group S.r.l. Full time

Job Title: Customer Service Specialist

We are seeking a highly skilled and motivated Customer Service Specialist to join our team in Richmond. As a Customer Service Specialist, you will be visiting customers in their homes, diagnosing and repairing any appliance issues to get them up and running again.

The ideal candidate will have strong communication skills, be organized, and dedicated to finding the best outcome for the customer. A full valid driving licence is required.

This role involves managing your time through the day, keeping customers and colleagues updated on your progress, and maintaining stock levels in your van. You will also be rewarded with bonus incentives for upselling products.

We offer an excellent salary of £32,916 per annum (rising to £37,304 once fully trained) plus benefits including enhanced rate over time, pension contributions, and staff discounts.