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Marketplace Growth Strategist

2 months ago

Croydon, Greater London, United Kingdom Superdrug Full time

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend-setting retailer? Our vibrant Head Office is a fantastic environment filled with hundreds of brilliant personalities.

We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit...a day includes

Superdrug Marketplace is an innovative extension of our existing business, integrating third-party sellers to offer customers a broader selection of their favourite products in a seamless shopping experience.

The Role:

As the Marketplace Growth Strategist, you will play a crucial role in expanding our Marketplace by acquiring new business and nurturing existing sellers. Collaborating closely with the Marketplace Senior Manager, Account Manager, and Marketplace Trading Manager, you will drive our 'best in class' Marketplace proposition. This is a unique opportunity to make a significant impact and contribute to the rapid growth of Superdrug Marketplace.

Key Responsibilities:

  • Seller Recruitment and Pipeline Development
    Actively pitch and recruit new sellers to build a strategically focused seller pipeline.
    Create compelling content to effectively pitch to potential sellers.
    Stay updated on emerging market trends to ensure the seller pipeline reflects current opportunities.
    Identify new category opportunities using market data and demonstrate their commercial potential.
  • Seller Onboarding and Compliance
    Execute the go-live strategy for new sellers in collaboration with the Trading Manager.
    Work with the Account Manager to ensure smooth and timely onboarding that meets both seller and Marketplace needs.
    Ensure new sellers comply with Superdrug Marketplace's KPIs and standards.
  • Promotion and Communication
    Support the Trading Manager by scheduling promotional activities for sellers in line with the event calendar.
    Lead on comms for internal business communications and updates, highlighting opportunities, risks, and successes.
  • Performance Measurement and Reporting
    Measure, report, and drive key inputs and outputs to ensure Marketplace seller growth.
    Provide excellent administrative support, including creating and updating internal documentation.
    Supporting with IT on feature development.

Key Competencies:

  • Strategic Thinking; Ability to develop and implement strategies to build a focused seller pipeline and explore new category opportunities.
  • Market Awareness; Stay informed on emerging trends and leverage market data to identify commercial opportunities.
  • Collaboration; Work closely with internal teams to ensure seamless seller onboarding and promotion.
  • Communication; Create compelling content for internal communications and effectively pitch to potential sellers.
  • Performance Driven; A strong focus on achieving targets and driving growth within the Marketplace.