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Electronic Working Administrator

1 month ago

Newport, Newport, United Kingdom Williams Lea Limited Full time

Job Summary

We are seeking a highly organized and detail-oriented Electronic Working Administrator to join our team at Williams Lea Limited. As an Electronic Working Administrator, you will be responsible for administering client accept service paperwork, setting up new cases, reviewing documentation, and dealing with incoming mail.

Key Responsibilities

  • Working as part of a larger team to administer client accept service paperwork and ensure accuracy of information
  • Setting up new cases on behalf of law firms
  • Reviewing documentation and dealing with incoming mail
  • Liaising with Courts, Clients, and Claimant solicitors by telephone to clarify received or missing information
  • Handling confidential information in line with the firm's data security protocols
  • Answering inbound calls from clients and making outgoing calls to obtain missing information
  • Performing other administrative duties as required

Requirements

  • Self-motivated and organized individual with a strong customer focus
  • Ability to work in a high-volume environment with a methodical and logical approach
  • Strong communication and interpersonal skills
  • IT literate with experience in data entry and validation

About Williams Lea Limited

Williams Lea Limited is a leading global provider of skilled business-critical support services to financial, legal, and professional services firms. We offer a dynamic and supportive work environment with opportunities for growth and development.