Administrative Support Specialist
4 weeks ago
Job Summary:
We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Williams Lea Limited. As an Electronic Working Administrator, you will be responsible for administering client acceptance service paperwork, setting up new cases, and reviewing documentation.
Key Responsibilities:
- Working as part of a larger team to administer client acceptance service paperwork and ensure accuracy of information
- Setting up new cases on behalf of a law firm
- Reviewing documentation and dealing with incoming mail
- Performing data entry and validation of information with a high level of accuracy and attention to detail
- Liaising with Courts, Clients, and Claimant solicitors by telephone to clarify received or missing information
- Handling confidential information in line with the firm's data security protocols
- Answering inbound calls from clients and making outgoing calls to obtain missing information
- Performing other administrative duties as required
Requirements:
- Ability to deal with client issues quickly and effectively, seeking assistance when required
- Strong relationships with internal and external clients, providing assistance and advice as and when required
- Customer-focused approach with a drive for results
- Effective communication and planning and organizing skills
- Accountability and responsibility, with a courageous approach
About Us:
Williams Lea Limited is the leading global provider of skilled business-critical support services to financial, legal, and professional services firms. We offer a hybrid working environment, a pension scheme, private medical insurance, and other benefits.
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