Clinical Administration Coordinator
6 days ago
Job Overview
We are seeking to appoint a full-time Clinical Administration Coordinator to join our friendly Spinal Surgery team working across the Oxford University Hospitals NHS Foundation Trust. The post holder will be required to work from the office at least days per week.
Key Responsibilities
- Provide an efficient and effective clinical administration service to the department, Consultants, and wider clinical team.
- Attend to patients, colleagues, and referrers to the service, promptly and courteously at all times.
- Be a worthy front-line representative of our high-quality service.
- Work closely with all staff in the service to ensure compliance with week referral to treatment (RTT) targets.
- Support patients under the Clinicians' care by administering relevant diagnostic investigations and expediting appointments/surgery in line with the week diagnostic pathway and week RTT pathway.
- Have an overview of all workflows in the admin team and be responsible for providing an excellent cohesive service to both patients and colleagues.
- Work closely with each member of the admin team to understand their role and support them.
- Cover in times of leave and sick to ensure service continuity.
- Escalate potential issues to the Line Manager and/or Service Manager.
Working for Our Organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training, and research.
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital, and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our Values, Standards, and Behaviours
We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement, and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family.
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