Food Service Manager

1 day ago


Arnold, United Kingdom One Retail Full time

As a key member of the One Retail team, you will play a vital role in delivering exceptional dining experiences for our patients, staff, and visitors at our prestigious private hospital.

We are seeking an experienced and innovative Food Service Manager to oversee and manage the catering services, ensuring that all food safety, nutritional, and dietary standards are met.

This challenging role involves delivering high-quality meals to demanding customers while maintaining a clean, safe working environment. You will lead a dedicated catering team, manage the day-to-day operations of the hospital kitchen, and ensure exceptional service and customer satisfaction.

Key Responsibilities:

  • Lead, manage, and motivate a team of catering staff to deliver excellent food service.
  • Oversee daily kitchen operations, including menu planning, food preparation, and meal service.
  • Ensure compliance with food hygiene and safety standards (HACCP, COSHH) and maintain a clean, safe working environment.
  • Work closely with dietitians to create menus that meet patients' specific dietary requirements.
  • Manage stock control, budgeting, and cost-effectiveness to ensure a profitable catering service.
  • Maintain high levels of customer service, ensuring all meals are delivered efficiently and meet the needs of patients, staff, and visitors.
  • Implement continuous improvement initiatives in line with the hospital's standards and patient care goals.

Qualifications & Experience:

  • Proven experience in a similar role, preferably within a healthcare or hospitality setting.
  • Strong knowledge of food safety regulations, including HACCP, COSHH, and dietary requirements.
  • Leadership experience with the ability to manage and inspire a diverse team.
  • Excellent communication, organizational, and customer service skills.
  • Budget management experience and an ability to work within financial constraints.
  • A passion for providing nutritious, well-balanced meals that enhance patient recovery and staff well-being.

We offer a comprehensive benefits package which includes:

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

About Us

We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.



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