Quality and Systems Manager
4 weeks ago
NFU Mutual Agency is seeking a highly skilled Quality and Systems Manager to join our team. As a Quality and Systems Manager, you will be responsible for developing and maintaining our Quality Management System (QMS) to drive efficiencies and continually improve processes within the business.
Key Responsibilities
- Develop and maintain QMS documentation, maintaining the quality data collection and reporting system, performing QMS audits, and providing QMS training.
- Ensure quality standards are met throughout the entire agency and ensure compliance to applicable regulations.
- Prepare effective and high-quality audit reports to assist with system development and training.
- Be an ambassador for quality processes and gain buy-in from all other levels of staff by education, training, and advice.
- Gain an understanding of the regulatory requirements of the Agency and ensure we are and remain compliant.
- Deliver ad-hoc projects and/or other duties as required, to support the delivery of business strategy and enhance customer experience.
Requirements
- Experience of carrying out audits on a quality system.
- Good IT skills especially Microsoft Office, CRM systems, and data systems.
- Demonstrate commitment to quality and compliance with procedures/regulations using due care, skill, and diligence.
- Connection to farming/rural sector.
- Own transport and full UK driving license.
What We Offer
- 26 days annual leave plus bank holidays.
- Birthday day off in addition to annual leave.
- Option to buy/sell 5 days holiday per year.
- Health Cash Plan.
- Free parking at all our offices.
- Team social events twice a year.
- Monthly 1-2-1s and bi-annual reviews to support you.
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