Quality Management Systems Manager

4 weeks ago

Ashford, Kent, United Kingdom ENGINEERINGUK Full time

The Role

As a Quality Management Systems Manager at ENGINEERINGUK, you will be responsible for developing and maintaining our Quality Management System (QMS) to drive efficiencies and continually improve processes within the business.

About the Agency

Our agency delivers a first-class service, selling a range of products across our region to customers old and new. We champion the personal approach to customer service that ENGINEERINGUK are famous for.

About the Role:

  • To develop and maintain the QMS in order to drive efficiencies and continually improve processes within the business.
  • Develop and maintain QMS documentation, maintaining the quality data collection and reporting system, performing QMS audits, and providing QMS training.
  • Ensure quality standards are met throughout the entire agency and ensure compliance to applicable regulations.
  • Prepare effective and high-quality audit reports to assist with system development and training.
  • Be an ambassador for quality processes and gain buy-in from all other levels of staff by education, training, and advice.
  • To gain an understanding of the regulatory requirements of the Agency and ensure we are and remain compliant.
  • Ensure all duties are carried out in a way which complies with relevant external legislation and regulation, ENGINEERINGUK compliance and other procedures and local Agency policies and processes.
  • Deliver ad-hoc projects and/or other duties as required, to support the delivery of business strategy and enhance customer experience.

About You

Essential:

- Proven track record in developing and maintaining QMS systems
- Experience of carrying out audits on a quality system
- Strong research and analytical skills
- Effective and professional verbal and written communication skills
- Excellent attention to detail and organisational skills
- Good IT skills especially Microsoft Office, CRM systems and data systems
- Focus on continuous improvement, able to use own initiative
- Demonstrate commitment to quality and compliance with procedures/regulations using due care, skill, and diligence
- Desire to be the best, openness to personal development, learning new skills

Desirable:

- Experience of ISO9001
- Knowledge of insurance
- Experience in a regulated environment
- Knowledge of ENGINEERINGUK products
- Connection to the engineering sector
- Own transport and full UK driving licence

Our Commitment to You:

At ENGINEERINGUK, we are committed to the well-being, personal, and professional development of our employees. We ensure full training and development is maintained including a 5-year career plan.

Benefits:

• 26 days annual leave plus bank holidays

• Birthday day off in addition to annual leave

• Option to buy/sell 5 days holiday per year

• Health Cash Plan

• Free Parking at all our offices

• Team lunch provided once a month

• Team social events twice a year

• Monthly 1-2-1s and Bi-annual reviews to support you.

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