Night Reception Services Representative

5 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Accor Hotels Full time

Are you a people person looking for a challenging and rewarding part-time role?

We're currently seeking an enthusiastic and reliable Hotel Receptionist to join our team at ibis Styles London Gatwick Airport hotel.

This role involves working 16 hours per week, with a competitive salary of £12.45 per hour and excellent benefits including a day off on your birthday, discounts at our hotels, and opportunities for career advancement.

In this role, you'll be responsible for delivering exceptional customer service to our guests, working collaboratively with the team to ensure their satisfaction, and performing various tasks such as running reports, operating a computer, and serving alcohol.

As a Nights Receptionist, you'll play a key role in creating a memorable experience for our guests and encouraging repeat visits.

The hotel has over 180 bedrooms and welcomes diverse guests, including business travelers, families, and airline crew.

Key Responsibilities:
  • Deliver exceptional customer service during the night
  • Collaborate with the team to ensure guest satisfaction
  • Operate a computer and run reports as needed
  • Serve alcohol and participate in food orders
  • Perform regular security checks and complete other duties as required
About Our Company:

We're committed to diversity and inclusion, striving to create a workplace where everyone feels valued, respected, and empowered to contribute.



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