Financial Services Representative

3 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kind Consultancy Full time

We are seeking a skilled Financial Services Representative to join our team at Kind Consultancy. In this role, you will be working with a leading Banking & Financial Services brand in their Newcastle Upon Tyne office.

The successful candidate will have the opportunity to work on delivering exceptional customer service via telephone and webchat, ensuring the customer experience is as positive as possible. You will also act as an ambassador for the brand, going above and beyond for customers whenever possible.

Our ideal candidate has strong communication skills with a natural ability to engage and build a rapport with lots of different personalities – whether that be over the phone or via webchat. They should also have a background in frontline customer facing telephone positions and a track record of successfully talking to customers and handling sensitive and challenging situations.

In return, the successful candidate can expect to earn £17.78 per hour via Umbrella, working 35 hours per week Monday to Sunday. This is a fully office-based contract role, with the possibility of a permanent role to follow.



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