Financial Services Team Member
3 days ago
The MTrec Commercial team is excited to represent a prestigious client in their plans for growth and expansion. Our client's state-of-the-art Customer Service operation is seeking a permanent Financial Services Team Member to join their highly trained team.
This is an excellent opportunity for individuals with a background in customer services to provide a great customer experience. You will be working in an unbelievable office environment, surrounded by a superb team-based culture, and huge opportunities to progress and advance your career.
We are looking for committed and hard-working customer service orientated individuals who are IT literate and experienced in dealing with customers in a professional manner. The ideal candidate will also be able to respond to customer service calls and emails effectively.
The salary for this role is estimated to be around £25,000-£30,000 per annum, depending on experience.
Key Responsibilities:
- To provide exceptional customer service to clients over the phone, email, and in person.
- To work as part of a dynamic team to achieve sales targets and provide a positive experience for clients.
- To stay up-to-date with products and services offered by the company to ensure accurate information is provided to clients.
- To maintain accurate records of client interactions and transactions.
Benefits:
- A competitive salary and bonus scheme.
- An excellent Pension scheme.
- A Virtual GP Service.
- A rotating shift pattern to include weekends.
- Training and Development opportunities.
- The opportunity to work from home after probation.
- Easily Accessible offices.
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