Norwegian Language Support Specialist

2 weeks ago


London, Greater London, United Kingdom TSMG Full time

TSMG is looking for a highly skilled and motivated individual to fill the role of Customer Service Representative with Norwegian language skills.

In this exciting opportunity, you will have the chance to work in a dynamic and fast-paced environment, handling customer inquiries and resolving issues in a timely and effective manner. You will also have the opportunity to develop your skills and knowledge through ongoing training and professional development.

As a Customer Service Representative, you will be responsible for providing exceptional customer service, meeting quality and performance standards, and working collaboratively with internal and external contacts. You will also participate in ongoing training and perform ad hoc tasks to enhance client service and KPI improvements.

Requirements:
  • Near native (interpreted as CEFR level C1) or native Norwegian language and at least intermediate English skills (B1+) in writing and speaking to understand documentation and log accurately in the client systems.
  • Previous experience in an outsourced customer service environment is of advantage.

The estimated salary for this position is around $45,000 - $60,000 per year, depending on experience and qualifications.



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